Rehab Tech/Operations Assistant (Full-Time)

Rehab Tech/Operations Assistant (Full-Time) ChildServe - 4.1 Cedar Rapids, IA Job Details Full-time 1 day ago Benefits 403(b) matching Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 403(b) Qualifications Computer operation Computer literacy English High school diploma or GED Task prioritization Decision making Productivity software Full Job Description This dual position will support both our Welcome Center and Outpatient Therapy teams. In the role, you will greet and provide professional and courteous customer service to children, families, and visitors, and provide clerical and administrative support to the team. You will also be responsible for the organizing, cleaning and disinfecting the gyms, classrooms and other areas used for therapy sessions.

Schedule:

Monday - Friday, 9:45am - 6:15pm Benefits Medical, dental, and vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) options Employee Assistance Program (EAP) 403(b) retirement plan with company match Life and disability insurance Paid Time Off (PTO) What You'll Do Greet and identify needs of visitors to Child Serve . Provide a positive customer service experience when interacting with families, visitors, and staff Complete service coordination duties such as modifying schedules of clients as needed. Identify and communicate to providers when clients have arrived for appointments Answer multi-line telephone and route as necessary, sort and distribute mail, receive and process faxes Perform a variety of clerical tasks including ensuring complete documentation for scheduling, review of service documentation, and parent verification. Take inventory of supplies needed for daily therapy sessions Prep for daily therapy sessions, including clean therapy rooms and toys

What You'll Need Required:

High school degree or equivalent

Preferred:

Working toward or has completed some post high school education in related area An ability to maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population Demonstration of proficient organizational and time management skills with developed problem-solving skills and decision-making, and ability to prioritize multiple demands Computer skills including Microsoft Office, and ability to proficiently learn new software programs Ability to communicate in English effectively for understanding, in writing and verbally Ability to lift up to 35 lbs, be mobile within the assigned work area, and frequently bend, lift, reach, and stand Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing . Make a Difference Every Day at Child Serve Child Serve partners with families to help children with special healthcare needs live a great life. Child Serve is a leading pediatric healthcare provider with Iowa's only children's specialty hospital, offering a variety of services and programs to meet each child's unique needs. Child Serve 's four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child's needs in one location. Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year. Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email . Child Serve is an Equal Opportunity Employer.