Operations Assistant

Benefits:

Competitive salary Employee discounts Paid time off Position Overview Supporting one of the largest QSR brands, the Operations Assistant plays a critical role in keeping two store locations running smoothly and efficiently. This position combines behind-the-scenes coordination with hands-on support, ensuring strong operational performance while contributing to a positive guest experience. You'll work across locations in Channahon and Pontiac, IL, helping drive consistency, organization, and day-to-day success. Why Join Us? Opportunity to support and influence operations across multiple locations Exposure to both administrative and in-store responsibilities Fast-paced environment where your work makes a visible impact Generous discounts on food/coffee Key Responsibilities Team & Guest Experience Partner with store leadership to drive a positive team environment Maintain strong operational flow by supporting both back-office and in-store activities Assist with floor coverage and provide excellent customer service when needed Support brand standards, cleanliness, and overall store presentation Business & Financial Performance Conduct weekly inventory counts and investigate discrepancies Ensure stores remain properly stocked through regular ordering Support performance tracking through audits and reporting Administrative & Operational Support Create and manage schedules across two locations based on business needs Coordinate with vendors for maintenance, deliveries, and issue resolution Execute product ordering and monitor inventory levels, ensuring that the stores always have the appropriate stock Perform brand excellence audits and record store performance data Assist with merchandising and sales initiatives, including new product placement What We're Looking For 6-12 months of previous experience in a quick-service restaurant environment Experience with scheduling, inventory management, and ordering supplies Strong communication skills, both written and verbal High attention to detail and a commitment to maintaining high standards Ability to stay organized and manage multiple priorities High school diploma or equivalent (background check required) What to Expect Flexible schedule (5 day work week which includes one weekend day off, shifts typically start at 6:00AM and end at 2:00PM) A dynamic role combining administrative responsibilities with hands-on support Work across two store locations as business needs require Active, fast-paced environment with some physical demands (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)