Operations Coordinator

Description We are seeking an experienced and dynamic Operations Coordinator to help support various aspects of our organization. The ideal candidate will possess exceptional people management skills, client management experience, and a passion for efficient operations. This role involves hands-on management, data-driven decision-making, stakeholder management, and project management. Shift Transit is North America's leading operator of urban bicycle and scooter share programs and is proud to be the operation partner for DIVVY, Chicagoland's bike-share system across Chicago and Evanston. Shift Transit is proud of the diversity of our team members. We provide equal opportunities to all qualified individuals regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, genetic information, or disability.

Key Responsibilities:

Client & Stakeholder Management:

Be Shift Transit's primary liaison to external clients and city partners for operational planning on particular projects.

Project Management & Organization:

Ability to manage multiple responsibilities at once and coordinate operational and project planning with multiple stakeholders.

Warehouse Management:

Oversee inventory processes, ensuring accurate stock levels and efficient warehouse operations.

Team Management:

Lead, coach, and provide constructive feedback to a team of technicians and field staff. Foster a collaborative and motivated team culture.

Tool Competency:

Demonstrate proficiency with various tools, including power tools, to support team operations.

Data & Technological Proficiency:

Ability to use tools like Excel and Google Sheets.

Scheduling:

Create and manage team schedules.

Requirements:

Ability to lift up to 75 lbs. Valid driver's license. Ability to be on your feet for extended periods. Ability to work occasional weekends and nights.

Preferred Qualifications:

Experience managing a unionized workforce. Forklift certification.