Operations Assistant

We are a small, client-focused law office dedicated to providing exceptional service and a personalized experience for every client. We are seeking a reliable, detail-oriented, and proactive individual to support our operations, marketing efforts, and assist with event coordination. This role is ideal for a person who enjoys variety in their work and thrives in an organized, people-oriented environment. Health insurance is not provided.

Compensation:

$20 - $22 hourly

Responsibilities:

Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates Make phone calls to obtain quotes and coordinate services (e.g., phone, internet, landscaping, and other vendors) Communicate with service providers to troubleshoot technology and administrative issues as they arise Assist with planning and coordinating events, including researching venues, booking spaces, managing logistics, and submitting final headcounts Help manage marketing efforts, including campaigns, website updates, seminars/workshops, and special projects Coordinate client and team events from planning through execution Provide general administrative and operational support as needed Run errands as needed (Medicaid office, post office, etc.)

Qualifications:

Shows great interpersonal skills and excellent written communication Customer service experience in our industry is preferred Bachelors degree preferred though candidates with significant relevant experience are encouraged to apply. Ability to handle a variety of tasks and adapt to changing priorities Strong attention to detail and excellent organizational skills About Company We believe estate planning and estate administration are more than just wills or trusts: it is an act of love taken by those who care deeply about their families and desire to leave a legacy for them. Our mission is to help clients plan for and protect the two most important things in their lives: the people they love and the assets they have. In doing so, we provide top-quality estate planning, elder law, and related services delivered with personalized care.