Surgery Scheduler - General Surgery

Role:

Provide surgical scheduling duties in the

Nursing Department Essential Functions & Responsibilities:

Schedules patients for surgery, completing facility paperwork Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule Obtains surgical prior authorizations after insurance company verification Completes surgeon requests in coordination with vendors and Materials Manager Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures Consistently performs specific assigned daily and general duties; meet deadlines Regularly attends and participates in assigned meetings Meets established attendance criteria and starts work promptly Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures. Regularly supports compliance and accreditation efforts as assigned (e.g.

OSHA, HIPAA

) Consistently demonstrates good use of time and resources Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times. Performs other duties that may be assigned from time to time Assists with front desk clerical tasks at the surgery centers as required Effectively communicates with patients/families and other members of health care team over the phone. Demonstrates initiative to keep clinic flow moving through effectively prioritizing work Understands importance of personal contribution and demonstrates teamwork

Performance Measures:

Performs all Essential Job functions and responsibilities. Maintains a professional and positive attitude, appearance and relationship with patients and staff. Observes all clinic guidelines and polices.

Knowledge & Skills:

Experience:

Minimum one year experience as a Medical Assistant, Surgical scheduler or related job

Education:

High School Education or GED equivalent, CNA, CMA, or completion of a Medical Assisting program is preferred, BLS is required

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to courtesy, good attitude and tact. Clear and effective communication is required. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Work involves being a team player. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

Ability to deal with the public efficiently, courteously, politely, and effectively Knowledge of EMR system Proficient computer skills Knowledge of medical terminology is preferred Knowledge of surgical procedures is desirable Must demonstrate consistent professional conduct Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals

Physical Requirements:

Occasionally lifts or carriers items weighing up to 25 pounds Requires full range of body motion Requires standing and walking for extensive periods of time Vision and hearing to normal range This Job Description is not a complete statement of all duties and responsibilities comprising the position. Surgery Scheduler - General Surgery 3.3 3.3 out of 5 stars

Role:

Provide surgical scheduling duties in the

Nursing Department Essential Functions & Responsibilities:

Schedules patients for surgery, completing facility paperwork Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule Obtains surgical prior authorizations after insurance company verification Completes surgeon requests in coordination with vendors and Materials Manager Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures Consistently performs specific assigned daily and general duties; meet deadlines Regularly attends and participates in assigned meetings Meets established attendance criteria and starts work promptly Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures. Regularly supports compliance and accreditation efforts as assigned (e.g.

OSHA, HIPAA

) Consistently demonstrates good use of time and resources Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times. Performs other duties that may be assigned from time to time Assists with front desk clerical tasks at the surgery centers as required Effectively communicates with patients/families and other members of health care team over the phone. Demonstrates initiative to keep clinic flow moving through effectively prioritizing work Understands importance of personal contribution and demonstrates teamwork

Performance Measures:

Performs all Essential Job functions and responsibilities. Maintains a professional and positive attitude, appearance and relationship with patients and staff. Observes all clinic guidelines and polices.

Knowledge & Skills:

Experience:

Minimum one year experience as a Medical Assistant, Surgical scheduler or related job

Education:

High School Education or GED equivalent, CNA, CMA, or completion of a Medical Assisting program is preferred, BLS is required

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to courtesy, good attitude and tact. Clear and effective communication is required. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Work involves being a team player. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

Ability to deal with the public efficiently, courteously, politely, and effectively Knowledge of EMR system Proficient computer skills Knowledge of medical terminology is preferred Knowledge of surgical procedures is desirable Must demonstrate consistent professional conduct Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals

Physical Requirements:

Occasionally lifts or carriers items weighing up to 25 pounds Requires full range of body motion Requires standing and walking for extensive periods of time Vision and hearing to normal range This Job Description is not a complete statement of all duties and responsibilities comprising the position.