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Administrative & Operations Coordinator / PM Assistant

Job

Giroux Electrical Contractors INC

Northborough, MA (In Person)

$57,200 Salary, Full-Time

Posted 3 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Administrative & Operations Coordinator / PM Assistant Giroux Electrical Contractors
INC - 4.5
Northborough, MA Job Details Full-time $25 - $30 an hour 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Filing No experience needed Managing clients in a customer support role Dispatching Patience Full Job Description
NOW HIRING
Administrative & Operations Coordinator / PM Assistant Giroux Electrical Contractors Are you the person everyone relies on to keep things running smoothly ? Do you thrive in fast-paced environments where organization, communication, and customer care actually matter ? If so — we want you on our team. What You'll Do This is the heartbeat role of Giroux Electrical Contractors. You'll be the first voice our customers hear and the trusted support system for our technicians and project managers.
Your day will include:
Customer Communication (Your Superpower!) Answering incoming calls with urgency, clarity, and professionalism Managing customer questions, concerns, and scheduling Confirming appointments & following up after service Making customers feel heard, supported, and taken care of Dispatching technicians and coordinating service calls Admin & Project Support Entering POs, receipts, and job notes into ServiceTitan Helping with permits, inspections, and job documentation Communicating with suppliers, vendors, and municipalities Keeping our CRM clean, accurate, and up to date Supporting Project Managers with estimates, materials, scheduling, and job tracking Operations Support Maintaining scheduling boards and dispatch calendars Keeping the team aligned on project progress Preparing reports, job files, and project documentation Helping ensure projects start and finish smoothly What We're Looking For Electrical experience NOT required. Customer service experience IS required. You're a strong fit if you are: A confident communicator (phone, email, face-to-face) Experienced in customer service or dispatching Highly organized and detail-driven Calm under pressure and great at multitasking Tech-savvy (ServiceTitan experience is a plus, not a requirement) A proactive problem-solver with strong follow-through Your Impact In this role, YOU are the connector. The smoother you run the front line, the smoother the entire company runs.
You help ensure:
Customers feel taken care of Technicians stay productive Project managers stay informed Jobs stay on schedule Communication never falls through the cracks You'll be a critical part of our company's success and growth.
Pay:
$25.00 - $30.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person