HomeCare Hands Client Care Scheduler

HomeCare Hands Client Care Scheduler HomeCare Hands 24/7 Care At Home - 3.8 Indian Orchard, MA Job Details Part-time | Full-time $17 - $20 an hour 1 hour ago Benefits Flexible schedule Referral program Qualifications Bilingual Customer service Medical office experience English Schedule management Medical terminology Full Job Description •Please apply at https://10480.axiscare.com to be considered! •(To apply, go to the link and click on 'Apply Online'. Fill in your first and last name, select the Staff/Driver Application and check off the Captcha box then click "continue..." button. Once in the application, you will have a four-hour window to complete the document in entirety. For any information that does not apply to you, please fill in the blanks with appropriate 'n/a's or zeroes. Once done, click "Save & Upload Files". The system will give you an opportunity to upload any locally stored resumes, references or letters, ID Documents, Vaccination cards, and certifications/licenses. If/when complete, click save and HomeCare Hands will receive your application instantly for position consideration.)

Who We Are:

HomeCare Hands is an independently owned and operated business headquartered in Pioneer Valley of Western Massachusetts. We strive to deliver nothing less than top quality, superior care in any situation. We have over forty years of experience in the private-duty and staffing care field including planning, scheduling, and maintaining our own clients as well as long-term care facilities.

Who We Are Looking For:

HomeCare Hands invites extraordinary, compassionate and dependable applicants who share a deep commitment to high-quality care to join our corporate office team. The Client Care Scheduler will report directly to the Director of Operatations and will fulfill the daily scheduling needs of Private and contracted clients for our caregivers. Our Staffing Scheduler must be self-motivated, highly organized, personable and have great attention to detail.

Responsibilities and tasks include:

Manage multiple tasks with changing priorities regarding scheduling Communicate with multiple Clients and Caregivers in multiple locations to determine scheduling needs Organize/reorganize the scheduling of Clients and Caregiver assignments through AxisCare Clearly communicate information and/or schedule changes to Clients and Caregivers Upload via email, scan, important information and/or schedules to Clients and Caregivers. Track Caregivers tardiness, absences and other attendance patterns; notify the Director of Care Services of individuals not adhering to HCH policies Verify Caregiver shifts assigned by you Assist with billing discrepancies from Clients as needed with approval from the Director of Care Services and CEO Monitor the quality and appropriateness of all services to ensure compliance and Client satisfaction while ensuring adequate Caregiver education, training and evaluation Attend weekly Staff meetings with other schedulers, the Director of Operations, Director of Care Services, and possibly CEO. Creating detailed Agenda for weekedly Meetings. Drive an effective reward and recognition strategy that reinforces the Best Place to Work culture and behaviors Log all Caregiver and Client calls and notes into AxisCare database Assist in all other HCH Departments as needed Assist with onboarding potential candidates for HCH as needed Assure compliance with HCH Company policies and procedures, applicable laws and regulations Assist with call overflow support, answering phones, handling HCH inquiries and immediate response to emails Handle cross-functional operations during high growth and stress periods Attend and participate in weekly/bi-weekly/monthly Team calls/Management Meetings Task list will be provided to the Director of Operations and CEO daily - detailing the day's business activity and productivity Occasionally covering On-Call, after-hours shifts If you are an experienced office administrator or scheduler that is looking for an exciting career opportunity in a fast-paced work environment, we want to hear from you! A Staffing Scheduler is urgently needed for our day shift hours. We offer competitive pay and the opportunity to work with a close-knit team. Come Join HomeCare Hands 24/7 and be a part of a fast-growing team of healthcare professionals! Looking for individuals with at least two years' prior healthcare office or scheduling experience but will also train the right individual to work with us and our applications. Salary depends upon experience. •Please apply at https://10480.axiscare.com to be considered! •(To apply, go to the link and click on 'Apply Online'. Fill in your first and last name, select the Staff/Driver Application and check off the Captcha box then click "continue..." button. Once in the application, you will have a four-hour window to complete the document in entirety. For any information that does not apply to you, please fill in the blanks with appropriate 'n/a's or zeroes. Once done, click "Save & Upload Files". The system will give you an opportunity to upload any locally stored resumes, references or letters, ID Documents, Vaccination cards, and certifications/licenses. If/when complete, click save and HomeCare Hands will receive your application instantly for position consideration.) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We're committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life. Come join us!!

Job Types:

Part-time, Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Flexible schedule Referral program

Medical Specialty:

Geriatrics Home Health Hospice & Palliative Medicine Work Location:

In person