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Resident Care Coordinator/Scheduler
Job
Hampton Manor of Dundee
Dundee, MI (In Person)
Full-Time
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Job Description
Job Overview We are seeking a dynamic and compassionate Resident Care Coordinator/Scheduler to lead and coordinate resident care services within our senior living community, as well as manage the schedules for our MedTechs/Caregivers. The Resident Care Coordinator/Scheduler will ensure community is adequately staffed in order to meet resident's care and service needs and in accordance with the company standards and guidelines. Supervises direct care staff as delegated by supervisor. Ensures employee schedules are communicated/distributed to all employees a minimum of one week in advance. Effectively manages and communicates all changes in resident needs to employees as updates are made to the contract and plan of care. Manages on-call/after-hours business needs as assigned. Effectively communicates all staffing shortages and additional staffing needs to supervisor. Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. Completes other duties as assigned.