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Home Health Care Scheduling Coordinator
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Auntie A.C.E. Staffing
Howard City, MI (In Person)
$35,360 Salary, Full-Time
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Job Description
Job Overview We are seeking a dedicated and highly organized Home Health Care Scheduling Coordinator to join our team. This vital role involves managing the scheduling of home health care aide services to ensure seamless delivery of care to patients. The ideal candidate will possess excellent communication skills, attention to detail, and a proactive approach to coordinating multiple schedules efficiently. As a Scheduling Coordinator, you will serve as the central point of contact for caregivers, patients, and healthcare providers, ensuring that all appointments are scheduled accurately and promptly while maintaining a high standard of service quality. Duties Coordinate and manage daily schedules for home health care aides to optimize coverage and efficiency. Communicate effectively with patients, caregivers, and other healthcare professionals to confirm appointments and address scheduling needs or conflicts. Maintain accurate records of appointments, cancellations, rescheduling, and patient information within our scheduling software system. Monitor staffing levels and adjust schedules proactively to meet patient care demands while adhering to regulatory guidelines. Collaborate with clinical teams to ensure timely assignment of caregivers based on patient requirements and caregiver specialties. Resolve scheduling conflicts promptly through effective problem-solving and communication strategies. Provide exceptional customer service by addressing inquiries related to appointments, services, or scheduling procedures in a professional manner. Skills Strong organizational skills with the ability to manage multiple schedules simultaneously in a fast-paced environment. Excellent verbal and written communication skills for clear interaction with team members and clients. Excellent computer skills are required. Will train on our scheduling software application and electronic health record system. Attention to detail to ensure accuracy in appointment booking and documentation. Ability to adapt quickly to changing priorities and resolve conflicts efficiently. Knowledge of home health care operations, regulations, or related healthcare services is preferred but not mandatory. Demonstrated problem-solving skills with a proactive approach to addressing scheduling challenges. Join us in delivering compassionate home health care by ensuring our caregivers are scheduled effectively to meet the needs of our patients!