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Job Description
This position requires attentiontion to detail and excellent comunication skills (verbal and written). The majority of time is spent on email and iutilizing EMR Software to schedule surgeries for up to 25 doctors on an on-going basis. Must be extremely organized. Obtains boarding information from physician's office. Completes and reviews essential forms/entry into EMR, paying close attention to insurance information, CPT codes, procedure information, etc. Always maintain patient confidentiality. Once cases are scheduled, verifies insuance, communicates to patients, copays and other fees. Communicates with Pre-Surgical Testing RN's for them to begin the patient health screening process. Communicates with Materials Management and Director of Nursing as to the special needs of equipment and supplies for cases. Employee performs other miscellaneous office/clerical duties as needed. Employees answer the telephone as needed.
PROFESSIONAL/REGULATORY REQUIREMENTS
Completion of a High School graduate some College preferred. Highly developed organizational skills. Good communication skills Good computer skills
LANGUAGE SKILLS
Able to communicate effectively in English, both verbally and in writing.
OTHER SKILLS
Demonstrate strong interpersonal communication skills in order to facilitate effective interaction with a variety of health care professionals, payors, patients, and Novi Surgery Center personnel. Ability to work independently and to organize and prioritize work efficiently to achieve Novi Surgery Center goals. Possess and employ excellent phone and customer service skills. Ability to make decisions and solve problems. Strong computer knowledge Aptitude to learn new software as require