Court Operations Associate, Isanti County, Civil/Probate Division

Court Operations Associate, Isanti County, Civil/Probate Division 3.7 3.7 out of 5 stars 555 18th Avenue SW, Cambridge, MN 55008 $22.50 - $28.45 an hour - Full-time Minnesota Judicial Branch 46 reviews $22.50 - $28.45 an hour - Full-time Isanti County District Court has an amazing opportunity to join the Civil/Probate Team as a Court Operations Associate in a diverse professional environment, that promotes equity for all court staff and court users. The position provides direct service to court customers, judges, and other court-related employees through case processing of Civil/Probate case types. This position performs detail-oriented work while providing excellent customer service in person and over the phone. Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment. Robust training is provided, and knowledge is gained through on-the-job experience. Example of Duties What You Will Do Work includes processing electronically filed and paper filed documents; assisting customers; working directly with judges, justice partners, and customers. Independently performs administrative work relating primarily to civil and probate but not limited to jury, family, and criminal case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems. May perform in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom, and recording required data in the electronic case management and other relevant systems in the courtroom. Issues receipts for payment of court fees and fines; responsible for managing and balancing his/her individual till. Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures. Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments. Assists customers with requests, questions/inquiries relative to court policies, information, procedures, and financial transactions in a courteous manner. Assists attorneys, judicial staff, law enforcement, and representatives from the outside agencies. Administrative duties as assigned.

Typical Qualifications What You Will Bring:

Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy. Ability to work in a team-orientated environment. Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity. Ability to communicate effectively, both orally and in writing. Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success. Ability to multi-task and balance responsibilities. Knowledge of customer service practices.

What You Must Have:

Below are the past experiences that will enable success in this role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute. High school diploma or equivalent. One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative or office work. Additional education may substitute for experience. Nice to

Have:

Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court. Knowledge of office and administrative procedures. Customer service knowledge and experience. Skill in the operation of a personal computer, remote technology, including electronic case management system and related applications and equipment. Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch. Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes. Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment. Ability to understand and follow oral and written instructions.

SUPPLEMENTAL INFORMATION

The expected hiring range for external hires for this position is $22.50 to $28.45/hr, based on qualifications, with a full future earning potential of $46,980 - $73,999 annually. This position is non-exempt under the Fair Labor Standards Act. The Civil/Probate Division is located at the Isanti County Courthouse at 555 18th Ave SW Cambridge, MN 55008. Work is performed primarily in an office-setting, a public counter and/or in a courtroom, with considerable public contact, in person, over the phone, by mail, and/or electronically. The core business hours are Monday-Friday, 8:00am-4:30pm.

Initial days off:

Saturday, Sunday, and Court Designated Holidays. This position is currently working primarily on-site, with occasional hybrid option available in the future, depending on business needs. Why Work for Us? Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth. Employee Benefits The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. Equal Employment Opportunity It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 10thDistrictHumanResources@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds. Internal Applicants If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .