Job Description
OPERATIONS SPECIALIST - BILINGUAL CFMOTO
Plymouth, MN Job Details $55,000 - $65,000 a year 11 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Spanish Customer returns handling Spreadsheets Research Full Job Description Come work and ride with us. When you work at CFMOTO USA, you will have a role in crafting a legacy of excellence, driven by the relentless pursuit of adventure. To work here is to be a part of a Midwestern family committed to fostering an inclusive and supportive environment where your unique strengths are respected, depended upon, and celebrated every day. Beyond the workplace, our shared passion for powersports extends to create lasting bonds. From spirited conversation to unforgettable adventures, we're more than just colleagues; we're a tight-knit crew, supporting one another on extraordinary journeys. Whether you're a seasoned expert or a fresh talent, we welcome individuals who are passionate about powersports and determined to make a difference. Joining our team means embracing the spirit of adventure, the thrill of innovation, and the joy of witnessing your efforts and creations making an impact on the lives of riders everywhere. If you seek a career that ignites your soul, challenges your skills, and blurs the line between work and play, then CFMOTO USA
is the place for you. Ready to embrace a career that feels more like an adventure? Please send your resume and cover letter to . In the subject line, be sure to indicate the title of the position you are applying for. OPERATIONS SPECIALIST - BILINGUAL
The Operations Specialist - Bilingual provides top-tier customer service to the Sales and Enterprise Operations Departments through proactive management of orders from order receipt through shipping. They will partner with cross-functional team members and key stakeholders to ensure best-in-class results both locally and internationally, by providing bilingual support to our Mexico production facility. RESPONSIBILITIES
Manages the order receipt and entry of powersports vehicles from the field sales group, ensuring completeness and accuracy upon entry. Prepares and/or creates reports for internal and external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Must exercise solid judgement/discretion in the collection and dissemination of sensitive/confidential information. Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports. Effectively communicates with Sales Support, internal departments (Logistics, Finance, Accounting, and Enterprise Operations) and our 3PL to keep everyone abreast of the status of the sales orders throughout the life cycle of the orders. Works closely with Logistics to ensure the customer requested vehicles and timing needs are communicated to the Distribution Center. Places orders for vehicles at the appropriate manufacturing facility based on sales and forecast allocation strategy. Ensures all sales order changes are coordinated with Enterprise Operations and Distribution Operations to ensure ability to accept and process the changes. Research and determine appropriate Harmonized Tariff Schedule (HTS) codes for new and existing products to support global trade compliance. Provide administrative support, including but not limited to: customer and sales support, handling return authorizations, responding to customer inquiries, data entry, and assisting with intra-departmental documentation, organization and file management. Continuously improves product knowledge and system skills. Update reports for use by Sales and Enterprise Operations management. Perform other duties as assigned. QUALIFICATIONS
Associate's degree in Business, Operations, Supply Chain, Logistics or equivalent experience 1-3 years' experience in operations, supply chain, logistics or business administration Must be fluent in Spanish Strong analytical skills Previous Harmonized Tariff Schedule (HTS) experience preferred Previous ERP experience desired (NetSuite preferred) Proficient with Microsoft Office Suite, particularly Excel, Word and Outlook High attention to detail and deadlines Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as the business evolves Strong organizational and time management skills Travel required up to 20% The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $55K-$65K annually. Our competitive salaries are just one component to CFMOTO's total compensation package. Additional benefits include:
medical, dental & vision insurance, 401K Match, Vacation & Sick Time, Life Insurance and Employee Purchase Discounts and opportunities.
