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Scheduling Coordinator
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MB's Cleaning Service
Saint Paul, MN (In Person)
$44,950 Salary, Full-Time
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Job Description
Scheduling Coordinator MB's Cleaning Service
- 1.0 Saint Paul, MN Job Details Full-time $20
- $23 an hour 20 hours ago Benefits Paid time off Employee discount Qualifications Phone communication Customer service Service scheduling Administrative experience Individual consumer customer service CRM system proficiency Appointment scheduling Office experience
Full Job Description Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth and efficient scheduling of appointments for our office. Your excellent communication skills and ability to multitask will be essential in providing exceptional customer service to our customers. Ensure every repeat client is cleaned on the day scheduled and (or) requested. Ensure every customer scheduling request, change, and preference is documented and cheerfully accomodated.Duties:
- Monday
- Friday 8:00am-4:30pm
- Ensure daily capacity
- Reschedule jobs same day for unexpected staff changes
- Schedule recurrent clean customer appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries regarding appointments
- Provide administrative support to office manager and owner
- Maintain confidentiality of customer information
- Assist with other administrative tasks as needed
Requirements:
- Previous experience in an office or administrative support role required
- 2 years customer service experience required
- Previous experience with CRM software, Microsoft and other computer programs preferred
- 1 year scheduling experience preferred
- Excellent organizational skills and attention to detail
- Strong communication skills, both written and verbal
- Ability to handle multiple tasks simultaneously and prioritize workload effectively We offer competitive compensation and benefits packages for our employees.
Job Type:
Full-time Pay:
$20.00- $23.