Office and Operations Coordinator

DekTek Tile is an innovative decking product, transforming outdoor living spaces across North America. We are looking for a reliable, organized, and proactive person to help keep our office and daily operations running smoothly during a critical season of our business. This is a hands-on, multi-role position where you'll be the central point of communication for customers, orders, and logistics. You'll help ensure nothing falls through the cracks while also supporting sales through timely follow-up and customer interaction. If you enjoy variety, take initiative, and like being part of a small business where your work truly matters, this could be a great fit. What You'll Do Office & Administrative Support Assist with day-to-day tasks and special projects Assist with payroll preparation by preparing timecards and submitting information to our bookkeeping team Maintain organized digital and physical records Update inventory and production tracking Logistics & Order Coordination Quote freight and coordinate shipments Schedule sample and customer orders Communicate with carriers to ensure accurate deliveries Help move orders smoothly from quote to completion Customer Support & Sales Follow-Up Answer incoming calls and respond to customer emails Prepare quotes and assist with order processing Follow up on quotes, leads, and customer inquiries Help ensure no sales opportunities are missed Assist with follow-up on quotes, leads, and customer inquiries to help ensure no sales opportunities are missed What We're Looking For Strong organization and attention to detail Friendly, professional communication (phone & email) Comfortable following up with customers and leads Ability to multitask and stay on top of priorities Reliable, self-motivated, and proactive ✅ Experience in admin, customer service, logistics, or sales is helpful, but we will train the right person.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Paid time off

Education:

High school or equivalent (Preferred)

Work Location:

In person