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Operations Assistant
Job
Golden Needle
Tupelo, MS (In Person)
Full-Time
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Job Description
About us The Golden Needle is a locally owned embroidery business in Tupelo looking for a dependable, self-motivated team member to help manage daily operations and keep things running smoothly. This is a hands-on position that combines customer service, office work, shipping/receiving, and embroidery production support. We are looking for someone who can take initiative, stay organized, and help lead day-to-day operations in a small business environment. Responsibilities Answer phones and assist walk-in customers Take and organize customer orders Respond to emails and customer questions Handle shipping and receiving Operate embroidery machines (training available) Prepare garments and materials for production Package and organize completed orders Help manage workflow and keep production moving Maintain organization of inventory and workspace Assist with scheduling priorities and daily shop needs Help oversee shop operations when owners are unavailable