Office Operations Coordinator

JOB TITLE

Office & Client Operations Coordinator COMPANY:

Richard Laney Landscaping (RLL)

LOCATION

Charlotte Area

JOB TYPE

Full-Time

SCHEDULE

Monday-Friday 8:00 AM - 4:30 PM

JOB DESCRIPTION

Richard Laney Landscaping (RLL), a growing landscaping design and installation company, is seeking a reliable, organized, and motivated Office & Client Operations Coordinator to assist with daily business operations, client communication, scheduling, vendor coordination, and sales follow-up. This is a hands-on role that plays a key part in keeping projects, clients, and scheduling organized and moving efficiently. We are looking for someone professional, detail-oriented, and capable of working independently without constant supervision.

RESPONSIBILITIES

Client communication and follow-up on estimates and active jobs Scheduling and calendar coordination for crews and projects Vendor and supplier communication Assisting with estimates, job notes, and paperwork Tracking and organizing job information and client records Following up on leads and inquiries to maintain an active pipeline Supporting outreach to builders, developments, and businesses Assisting with basic lead tracking and organization Organizing job photos/videos and assisting with marketing content General office and administrative support Helping business owners stay organized with scheduling and priorities

PREFERRED QUALIFICATIONS

Strong communication and computer skills Comfortable with spreadsheets and basic office software Highly organized and dependable Able to multitask and prioritize responsibilities Comfortable speaking with clients, vendors, and leads Experience in landscaping, construction, or home services is a plus Basic photo/video or social media skills are a plus

IDEAL CANDIDATE

Self-motivated and proactive Strong follow-through and accountability Professional and personable with clients Learns quickly and adapts easily Able to work independently without constant supervision Enjoys staying productive and helping a growing business run smoothly

COMPENSATION

$26-$28 per hour starting, with performance-based increases available after review.

APPLICATION QUESTIONS

(REQUIRED): Describe any experience you have with scheduling, customer communication, or office coordination in a service-based business. What tools have you used for organization or scheduling? (Excel, Google Sheets, QuickBooks, CRM systems, etc.) In a fast-moving business, how do you handle multiple priorities and make sure follow-ups don't get missed? What interests you about working in a landscaping or construction-related business environment? ⸻

TO APPLY

Please send your resume and a brief explanation of your experience and why you feel you are a good fit for this role.

Pay:

$54,080.00 - $58,000.00 per year

Benefits:

401(k) Application Question(s): • Do you have experience in landscaping, construction, home services, or related industries? Are you comfortable communicating with clients, vendors, and potential leads by phone and email? Describe your experience with scheduling, organization, spreadsheets, or office coordination. Are you comfortable working independently without constant supervision? Why are you interested in this role?

Work Location:

In person