Scheduling Coordinator

About Us Piedmont Protective Services is a growing security company committed to providing professional, reliable, and customer-focused services throughout our communities. We believe our employees are the foundation of our success and strive to foster a supportive, team-oriented environment where communication, accountability, and growth are valued. At Piedmont Protective Services, we take pride in developing our staff and creating opportunities for advancement within the organization. Role Overview Piedmont Protective Services is seeking a highly organized and dependable Scheduling Coordinator to join our office team. This position is responsible for developing and maintaining employee schedules, tracking staff availability, communicating scheduling updates, and helping ensure all client staffing needs are met. The Scheduling Coordinator will work closely with employees, supervisors, and office personnel to support day-to-day operations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to effectively manage multiple priorities in a fast-paced environment. This is an in-office position with a Monday through Friday schedule.

Pay & Benefits Pay:

$20.00 per hour

Benefits:

Medical Insurance Dental Insurance Vision Insurance Life Insurance 401(k) with Company Match (After 1 year of employment and matches up to 4%) Schedule Monday - Friday, 9:30 AM - 6:00 PM Duties & Responsibilities Create, publish, and maintain employee schedules to ensure all client sites remain properly staffed. Communicate schedules and schedule changes to employees and obtain confirmations when necessary. Maintain accurate records of employee availability and scheduling preferences. Coordinate coverage for call-outs, tardiness, and other staffing changes during regular business hours. Enter and maintain employee information within the guard management system. Work collaboratively with office staff to support daily operational needs. Maintain accurate documentation and scheduling records. Qualifications High school diploma or equivalent required. Previous scheduling, dispatching, administrative, or workforce coordination experience preferred. Experience in the private security industry is preferred but not required. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask effectively and prioritize responsibilities in a fast-paced environment. Ability to work independently while exercising sound judgment and discretion. Professional telephone etiquette and office demeanor. Must maintain confidentiality due to the nature of the business. Must successfully pass a background investigation and drug screening.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): In 3-5 sentences, explain why you believe you would be successful in a scheduling coordinator position and describe any relevant experience you have.

License/Certification:

Driver's License (Required)

Work Location:

In person