Operations Associate

Piper Companies is seeking an Operations Associate with strong experience in customer service and organizational skills. The ideal Operations Associate will be hybrid 3 days a week (Tuesday, Wednesday, Thursday) in Durham, NC . Responsibilities for the Operations Associate include:

• Provide exceptional customer service to clients and stakeholders.
• Process and manage insurance policies and annuity contracts.
• Ensure accuracy and completeness of documentation.
• Assist with policy renewals, endorsements, and cancellations.
• Maintain and update client records in the database.
• Prepare reports and analyze data to support operational decisions. Qualifications for the Operations Associate include:
• Bachelor's degree
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills. Compensation for the Operations Associate include:
• Hourly rate: $20 - $23hr
• Comprehensive benefit package; Medical, Dental, Vision, 401k match plus PTO, Sick leave as required by law, and

Paid Holidays Keywords:

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This job opens for applications on 5/3/2026. Applications for this job will be accepted for at least 30 days from the posting date.