Operations & Client Services Coordinator

ProactiveRISK (www.proactiverisk.com) is a growing cybersecurity and managed services firm supporting businesses across regulated industries (legal, healthcare, and professional services). We are looking for a organized, reliable, and motivated individual to join our team at our new office opening in July as an Operations & Client Services Admin/Coordinator . This is an entry-level role with significant growth opportunity , working directly alongside company leadership and playing a key role in daily operations and growth. This position is ideal for someone who wants to gain real-world exposure to business operations, client interaction, and the inner workings of a start-up and growing IT/MSP company. This role is in-person daily in the office 9am - 5:30pm at 36 1st Ave, 2nd Floor, Denville, NJ 07834 Key Responsibilities Operations & Administrative Support Answer phones and log incoming communications (tickets) Take and relay messages in a professional manner Process incoming and outgoing mail taking actions as needed Maintain office organization and daily readiness (opening/closing) Order office supplies and track inventory Assist with filing, documentation, and record keeping Assist with client facing events Vendor & Order Processing Place and track orders with distributors (Pax8, TD SYNNEX, etc.) Log invoices and ensure accuracy of vendor transactions (QuickBooks) Assist with client procurement and order fulfillment Maintain organized records of purchases and deliveries (HubSpot/HaloPSA) Executive & Team Support Assist with scheduling meetings and calendar coordination Track action items and follow up on outstanding tasks Support internal team operations and communication Help prepare materials for meetings and client interactions Client & Public-Facing Support Represent ProactiveRISK professionally on phone and in person Assist at trade shows, events, and client meetings Perform follow-ups with leads and clients as directed Help maintain a positive client experience

Compensation Structure Hourly Pay:

$18-$22 per hour (based on experience)

Annual Performance Bonus:

$2,000-$5,000 (based on company and individual performance)

Additional Performance Incentives:

Available as role expands

Growth Path:

Opportunity to grow into a senior operations or management role What We're Looking For ✅ Required Skills & Traits Strong organizational and time management skills Clear and professional communication (phone, email, in-person) High level of reliability and attention to detail Positive attitude and willingness to learn Ability to multitask in a fast-paced environment Preferred Interest in technology, cybersecurity, or business operations Experience with Microsoft Office 365 / Windows Professional Prior customer service or office experience Veteran, First Responder A++ Why Join ProactiveRISK? Work directly with leadership and gain real business experience Exposure to cybersecurity, IT services, and client operations Opportunity for rapid growth and increased responsibility Be part of a growing company building something meaningful Schedule Monday to Friday Flexible hours available depending on candidate

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Flexible schedule Paid time off

Work Location:

In person