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Utility Operations Application Specialist
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Reveille Technologies
Paramus, NJ (In Person)
Full-Time
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Job Description
Qualifications Education / Experience Bachelor s degree or equivalent required. 5+ years of experience in utility operations and related applications. Strong background with enterprise asset management and/or mobile workforce management systems (meter management/AMI metering experience is a plus). Excellent problem-solving skills, with strong attention to detail. Strong communication abilities to work effectively with both technical and non-technical stakeholders. Passion for environmental sustainability and a desire to make a positive impact. Knowledge, Skills & Abilities Required Solid understanding of utility operations and processes. Hands-on experience supporting MWM and/or EAM systems in a production environment. Strong SQL skills for troubleshooting, data validation, and reporting (Oracle and/or MS SQL Server preferred). Excellent analytical and problem-solving capabilities. Strong interpersonal and communication skills. Experience with ITSM and change control processes (ServiceNow/ITIL). Ability to support and troubleshoot application installations on Windows PCs and iOS devices, including connectivity, certificate/VPN, and compatibility issues. Knowledge of IT security best practices. Strong data analysis and reporting abilities. Understanding of compliance expectations within regulated utilities. Ability to translate business requirements into actionable technical solutions. Proficiency in creating and maintaining support documentation. Experience working within agile methodologies. Commitment to continuous learning and improvement.