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Job Description
Scheduling Coordinator Always Best Care Senior Services Las Cruces, NM Job Details Full-time $40,000 - $50,000 a year 7 hours ago Benefits Health insurance Paid time off Qualifications Data storage Word processing Spreadsheets Administrative experience High school diploma or GED Productivity software Office experience
Full Job Description Scheduling Coordinator Location:
Las Crusas, NM Company:
Always Best Care Pay:
$40-50,000 per year based on experience
Schedule:
8 am-4:30 pm Full-time About Us At Always Best Care, we are dedicated to providing compassionate, reliable, and professional care to our clients and their families. We're looking for a Scheduling Coordinator who will play a vital role in ensuring clients receive consistent, high-quality care through effective scheduling and strong administrative support. Position Summary The Scheduler is responsible for preparing, coordinating, and monitoring staff schedules for those working with clients. This role also includes administrative assistant responsibilities to support daily operations, maintain strong communication with clients and caregivers, and provide excellent service to all stakeholders.
Duties & Responsibilities Scheduling:
Prepare staff schedules according to clients' Individualized Service Plans (ISP) with input from clients, staff, supervisors, and administrators. Serve as the liaison between clients and the Agency to ensure scheduling needs are met. Coordinate with supervisors or administrators to resolve scheduling conflicts and client/employee requests. Monitor compliance with schedules using the Agency's timekeeping and documentation processes (Wellsky). Maintain records of client/employee requests, call-outs, and operational records needed for HR and management. Provide after-hours and weekend "on-call" scheduling support on assigned dates (every other week). Check Wellsky portal for completion of caregiver profiles, skills, background checks, certifications, payroll rates, and availability. Update and maintain availability spreadsheets, distributing to Administrator, Owner, and Recruiter. Participate in an on-call rotation
Administrative Support:
Answer, place, and transfer calls and emails to appropriate individuals, maintaining detailed electronic communication logs. Act as the liaison between clients, families, caregivers, coworkers, and the community for updates, issues, and progress. Travel to client locations for caregiver introductions, delivery of supplies (including PPE), and to obtain required documentation (e.g., VA timesheet signatures). Provide warm client/caregiver introductions to foster strong relationships and smooth transitions.
Qualifications:
Education/Experience:
High School diploma or GED required; at least 1 year of general office experience.
Language Skills:
Strong written and verbal communication skills; ability to interact professionally with clients, staff, and external partners.
Computer Skills:
Proficient in email, word processing, spreadsheets, databases, and navigating company-specific software.
Other Qualifications:
Strong organizational skills, detail-oriented, and effective at managing information storage and retrieval. Why Join Us? Opportunity to make a meaningful impact in clients' lives. Supportive and team-oriented work environment. Gain valuable experience in both scheduling and administrative support within a healthcare setting. If you think this would be a good fit for you, we would love to hear from you!
