Content Operations Associate

Job Description We are seeking a detail-oriented Platform Ops Associate to support content publishing, merchandising, partner integrations, and sponsorship activations across digital platforms. This role requires strong operational skills, attention to detail, and the ability to manage high-volume content in a fast-paced environment. Responsibilities Manage day-to-day content publishing, scheduling, and merchandising activities across digital platforms. Execute metadata updates, promotional placements, and asset management initiatives. Support sponsorship campaigns, partner integrations, and special promotional programs. Coordinate with cross-functional teams to support content launches and platform initiatives. Monitor platform operations, troubleshoot issues, and escalate when needed. Assist with process improvements, workflow optimization, and operational documentation. Support major content releases, live events, and time-sensitive publishing activities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2+ years of experience in digital media, content operations, publishing, e-commerce, or a related field. Experience managing content within CMS platforms. Experience with Airtable or similar workflow management tools. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proven ability to identify and implement process improvements. Experience with large-scale content publishing or digital platform operations. Familiarity with metadata, digital asset management, and content merchandising. Experience supporting sponsorships, promotions, or partner programs. Strong collaboration and problem-solving skills.