Senior Customer Service Associate-Monroe County, prov. (Nurse Scheduler)

Senior Customer Service Associate-Monroe County, prov. (Nurse Scheduler) Monroe Community Hospital - 3.4 Rochester, NY Job Details Full-time $41,198 - $54,254 a year 5 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications High school diploma or GED Full Job Description Description of Duties This is a senior level clerical position responsible for providing customer service and administrative support for a department or agency. Duties involve assisting internal and external customers understand government processes, applications, and laws and rules as they relate to the department or agency. Duties also involve maintaining and reconciling records (ex. payroll records, staff schedules), and producing reports utilizing existing software. The employee reports directly to, and works under the general supervision of a Personnel Analyst or other higher level staff member. Does related work as required.

Note:

This is a Nurse Scheduler role. Minimum Qualifications Graduation from high school or possession of an equivalency diploma, plus

EITHER:

(A) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree plus one (1) year paid full-time or its part-time equivalent experience performing office duties involving entering and editing data on payroll or financial records, or providing customers with information and resolving complaints; OR, (B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree plus three (3) years paid full-time or its part-time equivalent experience as defined in (A) above; OR, (C) Five (5) years paid full-time or its part-time equivalent experience as defined in (A) above; OR, (D) Any equivalent combination of education and experience as defined by the limits of (A), (B) and (C) above. Monroe County government prohibits discrimination in employment, program activities, procurement and contracting against any person due to such person's age, marital status, disability, genetic predisposition or carrier status, race, color, creed, sexual orientation or national origin.

Pay:

$41,198.00 - $54,254.00 per year

Benefits:

Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person