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Operations Specialist

Job

CITIZENS NATIONAL BANK

Bluffton, OH (In Person)

Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/23/2026

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Job Description

Job Title:
Operations Specialist Location:
Operations Center Status:
Full Time FSLA Job Class:
Non-Exempt Department:
Operations Reports To:
Operations Manager At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation. Citizens National Bank has an excellent opportunity available in our Operations Center in Bluffton, Ohio for a Operations Specialist. In this role you will be responsible for monitoring and processing all items related to the Deposit Operations of the Bank. A typical day may include the following: Monitor and address all non-post, stop pays, positive pay or NSF items on a daily basis Process foreign items and returned mail. Process chargeback's, ACH items, wires and CD/IRAs. Verify that signatures on all wires are in compliance with Bank policy. Process daily account maintenance requests in accordance with Bank policy and file properly. Process daily reports and settlements as delegated by the VP Operations Manager. Monitor and process lockbox items, new account documents and handling account exceptions. Process levies, garnishments and bankruptcy requests. Process branch capture work and for review of mobile and merchant capture deposits.
JOB REQUIREMENTS
High school diploma or general education degree (GED). Two years' experience desired.
ADDITIONAL QUALIFICATIONS
Must have stellar written and verbal communication skills. High level of professionalism Ability to define problems, collects data, establishes facts of difficult procedural and technical nature and draw valid conclusions. Demonstrate proficiency with Microsoft products.
WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?
Medical, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Short Term & Long Term Disability Generous Paid Time Off including Vacation, Sick, Personal, and Emergency Time 11 Paid Holidays Incentive Plan paid on a quarterly basis Employee Stock Ownership Plan for your retirement Banking Perks Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.