Surgery Scheduler - Pediatric Specialists

UPMC Pediatric Specialists

• Lemoyne, PA Schedule:

  Monday
• Friday, 8:00 AM
• 4:30 PM No weekends or holidays UPMC Pediatric Specialists is seeking a motivated and compassionate team member to join our fast-paced pediatric practice.

This role offers the opportunity to work in a collaborative, team-oriented environment while supporting patients and families through a variety of responsibilities.

Travel Requirement:

Up to 10% travel to support additional office locations as needed

The Ideal Candidate Will:

Be flexible and eager to learn and support office needs Thrive in a fast-paced pediatric environment Enjoy working with children and families Demonstrate strong teamwork and collaboration skills Provide excellent customer service with a patient-first mindset Exhibit strong organizational skills, attention to detail, and the ability to prioritize tasks Possess strong computer skills

Purpose:

Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Responsibilities:

Work directly with department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service specific guidelines. Coordinate patient education seminars and schedules physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral prior to the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings. Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials. High school diploma or equivalent required Completion of a medical assisting program or 2-4 years of experience in a medical field Proficiency in medical terminology preferred General knowledge of computer software and practice management databases required Knowledge of Epic practice management system preferred Strong organizational, time management, and interpersonal skills Demonstrated tact and diplomacy when working with physicians, patients, families, and staff Ability to interact with patients in a compassionate and professional manner Ability to work independently and demonstrate sound decision-making skills Knowledge of insurance regulations, including Medicare, BC/BS, managed care plans, and workers' compensation carriers related to scheduling and procedure approvals Strong ability to prioritize work demands in a fast-paced environment Ability to consistently maintain confidentiality regarding all job responsibilities and patient information Access to medications is limited to distribution to the nurse

Licensure, Certifications, and Clearances:

Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran