Document Specialist

Home Document Specialist Call Center & Customer Service $ 20 / Hour location_on Plano, Texas acute Contract/Temporary favorite_border

JOB ON CANDIDATE PORTAL

COPY LINK link Adecco is assisting a local client recruiting Document Specialist Opportunities in Plano, TX. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is one of the largest credit card issuers in the United States. It provides aprehensive suite of financial services spanning three main pillars: consumer banking,mercial banking, and credit cards. If Document Specialist sounds like something you would be interested in, and you meet the qualifications listed below, now! Responsibilities for Document Specialist include but are not limited to: Responsibilities for Document Specialist Include but are not limited to: As a Fulfillment Specialist you will be part of a smart, talented team responsible for end-to-end fulfillment operations and process enhancements that deliver excellence to your customer each time. The Fulfillment Specialist will play a key role in delivering processes that impact thepany's bottom line. In this position you will contribute immediately while strengthening your operations and process management best practices. We are seeking dedicated, disciplined professionals who excel in a team environment. You will be part of the Financial Services Surprise & Delight (S&D) program team dedicated to supporting our associates in delivering unexpected, memorable moments for their customers. This person will have excellentmunication skills, attention to detail, a strong and independent work ethic and the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to strengthen your skills in both operations and process management. Execute day-to-day fulfillment operations in the S&D space, ensuring submissions ad to S&D policies and procedures,municate with agents and UMs regarding best practices, and responsible for all aspects of the S&D fulfillment process (submission & call QA, note and gift generation/selection, execution, etc.) Monitor processes to ensure it is followed correctly by the business; identify process risks and escalate to manager if controls are not working as planned. Write process maps, procedures, or other artifacts and maintain and update documentation for new and existing processes. Candidates for Document Specialist must meet the following requirements to be considered: Draft, test and revise work instructions, gain relevant approvals and ensure regular reviews take place. Collect, analyze and measure process data on the effectiveness of business processes, to initiate sustainable, repeatable, and quantifiable business practices and procedures; proactively identify and implement improvements to processes. Understand best practices and drive well managed processes. Collaborate with teammates on larger initiatives; participate on cross-functional project teams and provide input for process improvement initiatives. Develop project plans to execute process development and re-engineering. Communicate updates with internal customers on new or existing processes; may includemunications at the executive level; provide customer service or training to users on process updates or rollouts; deliver presentations. Perform processes or parts of the process as needed.

Basic Qualifications:

High School Diploma, GED or equivalent certification At least 1 year of experience with Microsoft Office or G Suite At least 1 year of experience in Business Process Management, Project Management, Relationship Management, or Risk Management At least 1 year of Process Improvement Experience At least 3 years' Customer service or Call Center experience At least 2 year's experience working in the Financial Industry What's in this Document Specialist position for you?

Pay:

$20.8/HRS.

Shift:

9:00 AM - 5:00PM (Hybrid) Weekly paycheck Dedicated Onboarding Specialist & Document Specialist. Access to Adecco's Aspire Academy with thousands of free upskilling courses This Document Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Document Specialist position and other opportunities with Adecco, today!

Pay Details:

$20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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