Healthcare Scheduler

Company:

Victory Staffing +

Allied Health Agency Location:

Maryland (Hybrid — 1 day/week in-office; remaining days remote)

Job Type:

Part-Time Position Summary Victory Staffing + Allied Health Agency is seeking an experienced Healthcare Scheduler to manage and optimize daily staffing operations across home care and nursing home / facility environments. This role is responsible for recruiting support, scheduling, shift coverage, clinician/caregiver communication, client coordination, and compliance-related staffing documentation . The ideal candidate is organized, responsive, and confident working with CNAs/GNAs, CMTs, CMAs, LPNs, RNs, and/or home care aides in fast-paced staffing settings. Key Responsibilities Scheduling & Coverage (Primary) Build, manage, and maintain weekly schedules for home care cases and facility shifts. Fill open shifts quickly using call/text/email outreach and staffing best practices. Confirm coverage, send shift reminders, and document call-outs, late arrivals, and replacements. Track staff availability, credentials, preferences, travel radius, and overtime limits. Support after-hours/on-call coordination as assigned (rotating schedule if applicable). Client & Facility Coordination Communicate professionally with client contacts, facility schedulers, and case managers. Collect shift requirements (skills, location, hours, patient acuity, special instructions).

Ensure accurate service details:

location, start times, assignments, care plan notes, and reporting expectations. Resolve staffing escalations and maintain strong relationships with facility partners. Staffing Operations & Documentation Maintain accurate staffing logs, shift confirmations, and assignment notes.

Support compliance tracking:

expirations (TB, CPR, physicals, licenses), background checks, and required in-services. Coordinate orientation/intro for new staff and ensure they understand timekeeping and reporting procedures. Assist with incident reporting workflows and documentation routing (as appropriate). Timekeeping & Payroll Support Verify timesheets/EVV entries (if used), reconcile schedule vs. actual hours worked. Flag discrepancies, missed punches, and approvals needed for payroll deadlines. Communicate payroll expectations to staff and support timely corrections. Recruiting Support (As Needed) Support recruiting pipeline by screening applicants, scheduling interviews, and coordinating onboarding steps. Maintain up-to-date candidate lists and readiness status. Required Qualifications 2+ years experience in staffing coordination for home care and/or nursing home/facility staffing . Strong working knowledge of caregiver/clinical roles (CNA/GNA, CMT, CMA, LPN, RN, HHA/PCAs). Excellent communication skills—comfortable with high-volume calls/texts and conflict resolution. High attention to detail and ability to prioritize urgent staffing needs. Proficient with scheduling tools and systems (examples: Excel/Google Sheets, scheduling software, EMR/EVV platforms, ATS, or CRM tools). Reliable internet and phone access for remote work; dependable transportation for weekly in-office day. Preferred Qualifications Experience staffing in Maryland and familiarity with common facility expectations and credentialing. Bilingual (Spanish/Amharic/French preferred—optional). Experience with EVV (Electronic Visit Verification), home care scheduling platforms, or healthcare staffing systems. Comfort working in a metrics-driven environment (fill rate, call-out rate, overtime, attendance). Core Competencies Fast, accurate scheduling and shift-fill execution Strong follow-up and documentation habits Professional client communication and relationship management Problem-solving under pressure Team-first mindset and confidentiality (HIPAA-aware) Work Schedule & Environment Hybrid role: 1 day/week in-office (Maryland) + remote work the remaining days. Some early mornings, evenings, and/or weekends may be required based on staffing needs. Optional rotating on-call responsibilities (if applicable). Performance Expectations (What Success Looks Like) High shift fill-rate and reduced last-minute coverage gaps Accurate schedules and clean documentation Strong caregiver engagement and retention support Excellent client/facility communication and responsiveness On-time timekeeping support for payroll processing Compensation & Benefits (Edit as Needed) Competitive hourly rate or salary (based on experience) Performance bonus opportunities (fill-rate/retention metrics) Paid time off and holidays (if offered) Growth pathway to Staffing Manager /

Operations Lead Pay:

$20.00 - $25.00 per hour

Work Location:

Hybrid remote in Lanham, MD 20706