Homecare Scheduler/Office Assistant

Job Title:

Homecare Scheduler/Office Assistant (Full Time)

Location:

Williamsburg, Virginia (Hybrid) As a HomeCare Scheduler/Office Assistant on our team, you will feel appreciated, recognized, and rewarded for the heartfelt care you provide. We promise our clients complete support for fuller lives, giving them confidence in the high-quality care we deliver.

Do you:

Enjoy serving different types of clients? Have a big heart with a lot of love to share? Take charge with a warm smile? As a Scheduler/Office Assistant with SYNERGY HomeCare, you will:

Key Responsibilities:

Schedule and coordinate caregiver assignments for clients in the Williamsburg area. Communicate with clients and caregivers regarding schedule changes, confirmations, and updates. Maintain accurate and up-to-date records of caregiver availability and client appointments. Resolve scheduling conflicts and ensure coverage for all client needs. Collaborate with the care management team to optimize scheduling and service delivery. Track and report on scheduling metrics, including missed visits and staffing gaps. Support onboarding of new caregivers by scheduling training and orientation sessions.

Qualifications:

Previous 1 year experience in scheduling, healthcare administration, or homecare coordination. Preferably with experience using AxisCare. High school diploma or equivalent; associate degree preferred. Excellent organizational, multitasking, and time-management skills. Strong written and verbal communication skills. Proficiency with scheduling software, Microsoft Office Suite, or other related tools. Ability to work flexible hours, including occasional evenings or weekends as needed. Knowledge of homecare industry standards and HIPAA compliance preferred.

SYNERGY HomeCare offers:

Competitive pay Direct deposit Paid orientation and ongoing training Flexible schedules and ability for on-call caregivers to choose their work hours Employee recognition programs H iring

Process :

Submit your application Initial virtual Interview Final in-person interview at Williamsburg Office Job offer Complete your pre-employment requirements Day 1 with us! If you would like to join our outstanding team at SYNERGY HomeCare , apply today!