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Operations Associate
Job
Piper Companies
Remote
$43,300 Salary, Full-Time
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Job Description
Piper Companies is seeking an Operations Associate to support an organization in the financial services and insurance industry for a permanent hybrid role based in Durham, NC . The Operations Associate will assist and support the Operations team with client relations and queries, as well as be a resource of support for teammates and leadership. Responsibilities of the Operations Associate role include:
- Managing all communications in a respectable and professional manner with clients when it comes to service and needs.
- Processing contract withdrawals, surrenders, ownership & beneficiary changes
- Responding in a quick and efficient manner when a client issue arises
- Maintain and improve client relations
- Supporting teammates and leadership to foster a collaborative environment
- Maintain knowledge of all products, explain to clients benefits of the products Qualifications for the Operations Associate role include:
- Bachelor's degree from an accredited University in Communications, Psychology, History or relevant major.
- Proficiency with Microsoft Suite.
- Clear and concise written and verbal communication skills.
- Ability to thrive in a team collaborative environment with a positive attitude. Compensation for the Operations Associate role includes: