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Operations Associate
Job
Piper Companies
Remote
$47,840 Salary, Full-Time
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Job Description
Piper Companies is seeking an Operations Associate with strong customer service experience and excellent organizational abilities. This role follows a hybrid schedule , working onsite in Durham, NC three days per week (Tuesday, Wednesday, Thursday). Responsibilities for the Operations Associate include: Deliver outstanding customer service to clients and internal stakeholders. Handle the processing and administration of insurance policies and annuity contracts. Verify accuracy and completeness of all required documentation. Support policy renewals, endorsements, cancellations, and related tasks. Maintain, organize, and update client information within the database. Compile reports and evaluate data to assist in operational decision‑making. Qualifications for the Operations Associate include: Bachelor's degree Strong organizational and time‑management capabilities Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Solid analytical and problem‑solving skills Excellent verbal and written communication skills, with strong interpersonal abilities Compensation for the Operations Associate includes: Hourly rate: $23/hr Comprehensive benefits package: Medical, Dental, Vision, 401(k) match, PTO, legally required sick leave, and paid holidays