Operations & Events Coordinator

Operations & Events Coordinator Syracuse University - 4.3 Syracuse, NY Job Details Full-time $23.60 an hour 1 day ago Qualifications Project team coordination Office supply management Practicing in a sourcing or procurement role Stakeholder engagement Correspondence management Alumni relations (outreach initiatives) Office activity coordination Higher education administration Faculty collaboration Catering Academic institution experience Operations coordination planning Executive administrative support Purchase order management Mid-level Managing catering events 3 years Meeting scheduling Special events Customer support ticket management Help desk systems Organizational skills Project execution Facilities maintenance customer service Managing projects Colleges/universities Overseeing educational facilities management Productivity software Associate's degree Microsoft Outlook Calendar Full Job Description Job # 042852 Department Code 21801-3010 Department Arts & Sciences - Dean's Office Job Title Operations & Events Coordinator Location Syracuse, NY Campus Syracuse, NY Commitment to On-Campus Experience Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy. Pay Range $23.60 Pay Determination Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses. Staff Level S4 FLSA Status Non-exempt Hours Standard University business hours 8:30am - 5:00pm (academic year) 8:00am - 4:30pm (summer) Hours may vary based on operational needs. Job Type Full-time Unionized Position Code UA Job Description Reporting to the Executive Director of Operations, College of Arts & Sciences, this position provides integrated operational and event coordination support for the College's Dean's Office and the CASOPS team. The coordinator manages administrative operations across the College's 20+-building portfolio and serves as the primary event coordinator for Dean's Office events and major college-wide programs. This role requires a high degree of independent judgment and project ownership, with direct engagement with the Dean, Associate Deans, and senior college administrators. The position handles complex, multi-stakeholder projects from initiation through execution with minimal supervisory direction. Education and Experience Bachelor's degree required, or associate's degree with equivalent years of relevant experience. Three (3) or more years of experience in operations, administrative coordination, or event management required. Experience in higher education administration preferred. Experience supporting executive-level administrators preferred. Skills and Knowledge Strong organizational and project management skills with demonstrated ability to manage multiple concurrent priorities independently. Excellent verbal and written communication skills, including the ability to draft professional correspondence and operational communications. Experience in event planning, logistics coordination, and on-site event management. Proficiency with ticketing systems (e.g., Orangetracker, FAMIS, or equivalent). Proficiency with Microsoft Office Suite and calendar management platforms. Strong interpersonal skills and professional presence when working with deans, senior administrators, faculty, and external stakeholders. Ability to exercise discretion and maintain confidentiality in a senior-level administrative environment. Knowledge of university procurement processes, purchase orders, and vendor coordination preferred. Responsibilities Administrative Operations Support Serve as primary operational support for the College of Arts & Sciences Operations Team (CASOPS), which oversees 20+ buildings and 600,000 square feet of space. Responsibilities include assigning and managing service tickets received through CASOPS Orange Tracker; processing building access requests through CASOPS in-take; coordinating billed service and maintenance requests with Facilities Services; creating and entering purchase orders; and ordering supplies and materials to support building operations. Event planning and Execution Serve as lead coordinator for faculty-facing Dean's Office events within the College of Arts & Sciences event portfolio. Under the supervision of the Assistant Director of Events, independently manages 40-50 events annually including department chair meetings, all-faculty meetings, Dean's coffee and conversation sessions, associate dean workshops, and Academic Strategic Plan working group sessions. Responsibilities include end-to-end logistics management, venue coordination, scheduling, catering, materials preparation, run-of-show development, and on-site staffing, as well as direct communication with the Dean, Associate Deans, and senior college administrators throughout the planning and execution cycle. This faculty-facing event portfolio operates alongside broader college event programming (including Commencement, Welcome Weekend, the Undergraduate Research Festival, Dean's Advisory Board meetings, and alumni engagement events) managed by the Assistant Director of Events, with the coordinator serving as the dedicated lead for the internal, dean-level programmatic calendar. Executive Administrative Support Serve as a secondary point of contact and operational back-up to the Dean's Office Executive Assistant, with a distinct focus on strategic and project-based work rather than day-to-day administrative operations. Responsibilities include leading special and strategic projects on behalf of the Dean and Associate Deans, preparing meeting agendas and key takeaway summaries, maintaining and updating the Dean's Office execution calendar, and organizing and updating institutional documents and materials. This role functions as a trusted extension of the Dean's Office, stepping in to provide continuity of support as needed while independently managing a portfolio of higher-complexity, initiative-driven assignments that require professional judgment, strong organizational skills, and familiarity with college-wide priorities and stakeholders. Administrative Communications Draft and distribute building-related and operational communications to departments, administrators, and building occupants. Responsibilities include maintaining communication list serves, supporting routine notifications, and preparing correspondence related to infrastructure, facilities, and operations updates. Other duties as assigned. Physical Requirements Tools/Equipment Application Instructions In addition to completing an online application, please attach a resume and cover letter. About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu. About the Syracuse area Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEO Statement Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Respectful and Welcoming Community Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.