Job Description
Initial Posting Date:
06/10/2026 Application Deadline:
06/23/2026 Agency:
Bureau of Labor and Industries Salary Range:
$4,312 - $5,988 Position Type:
Employee Position Title:
Operations Support Specialist (AS2) Job Description:
The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equal opportunity; affirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply. BOLI, Information Systems Unit (ISU) is hiring a full‑time, permanent, union‑represented Operations Support Specialist (AS2) position. The purpose of this position is to provide specialized administrative, coordination, and technical support as the agency procures, implements, and maintains a new case management system. This role ensures effective project coordination, clear communication among stakeholders, organized documentation, and smooth operational support that enables the agency to meet its technological and programmatic goals. Note:
We are committed to a supportive environment that promotes work life balance and flexibility. This position may be eligible for a hybrid work schedule, with weekly in person requirements for meetings, trainings, and other operational needs. The selected employee may work from Salem, Multnomah or Portland BOLI office location. Here's what you will do: Coordinate project schedules, track deliverables, and support decision‑making activities. Maintain and organize project documentation, ensuring compliance with legal, retention, and audit standards. Serve as a central point of communication among IT staff, leadership, project teams, end users, and vendors. Plan and coordinate project meetings, trainings, and system‑related events; help evaluate training outcomes and improve processes. Support data governance by reviewing data quality, assisting with access permissions, and preparing summaries or reports. Monitor and track operational issues, document risks, and support quality‑assurance efforts. Provide administrative support for project operations, including invoices, supplies, travel, or other assigned tasks. Model professional conduct, uphold confidentiality, and promote a diverse and respectful workplace. This Is What You Need to Qualify:
Three years of secretarial or administrative support experience includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis. OR An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis. OR An equivalent combination of education and experience. The ideal candidate will possess a combination of some or all the following skills: (Desire Attributes): Demonstrate strong organizational and time‑management skills, with the ability to manage multiple project tasks and deadlines. Demonstrate the ability to track and maintain complex information and accurate documentation across systems and formats. Shows clear, concise, and professional communication skills with technical staff, vendors, leadership, and end users. Demonstrate the ability to quickly learn new systems, tools, and workflows and apply them effectively. Experience in research and analytical skills to gather information, verify accuracy, and summarize content for reports and decision‑making. Why Join Us Our mission... Led by Labor Commissioner Christina Stephenson, the Bureau of Labor and Industries (BOLI) work to ensure that Oregon jobs are good jobs, where workers get paid what they are owed and have a discrimination-free work environment. BOLI protects workers' rights through enforcement of state labor laws, ensures adherence to civil rights law in public spaces and housing, promotes the development of a highly skilled workforce through registered apprenticeship programs, and provides training and confidential assistance to Oregon employers so they have the tools they need to comply with workplace rules. Working Conditions:
Working Conditions:
This position may be eligible for hybrid work depending on agency needs, with occasional in‑office work required in Portland, Salem, or Eugene. The role involves frequent use of computers, project‑management tools, and agency information systems, while managing multiple tasks, deadlines, and regular interruptions. The position requires ongoing communication with internal staff, leadership, end users, and external vendors, as well as occasional travel for meetings, training, or project activities. Employees must maintain confidentiality of sensitive information and adhere to all established agency policies and procedures. Please Note:
Applications must be submitted no later than 11:59 PM PDT/PST on Tuesday, June 23, 2026. What's In It For You Permanent, Full-time employment, Union Represented Work/life balance and flexibility; with hybrid, and onsite schedules Vacation, sick leave, 11 paid holidays a year, and personal days off Competitive benefits package including medical, vision, and dental Pension and retirement programs Employee Resources Advancement opportunities within BOLI and other State agencies Opportunity to expand your technical and professional skills Work with others who are passionate about public service Make a difference in the lives of Oregonians Possible eligibility for the Public Service Loan Forgiveness Program How to Apply Please Note:
Applications must be submitted no later than 11:59 PM PDT/PST on Tuesday, June 23, 2026. Click "Apply" above to complete your online application by the posted closing date and time. Your application materials must clearly show how your work experience and/or education meet the minimum qualifications and the desired skills listed. All applicants (internal and external) must submit a resume and a cover letter demonstrating how you meet all minimum qualification and attributes listed above. Failure to submit the required resume and cover letter may remove your application from consideration. Workday does not substitute for the application requirements. Your cover letter must show how your experience and training align with the minimum qualifications and required skills listed in the post. Information in the cover letter will not be accepted as a substitute for job experience that is not listed in your resume. "Generic cover letters may receive lower scores" The information in your resume and cover letter will be used to determine which candidates move forward in the process. Please do not include pictures in your application materials. Applications that do not meet this requirement will be deemed ineligible for consideration as they do not meet the requirements of the posting. Be sure to check Workday and your email for additional tasks and updates. These may include the public records request authorization and the gender identity questionnaire, and they must be completed before the recruitment closes. Current State of Oregon employees will receive these tasks in their Workday inbox. After submitting your application, you will also complete a brief checkbox‑style questionnaire. Current state employees will see this in their Workday inbox. Please save a copy of this job announcement, as it may not be accessible after the posting closes. Warning - Workday will time out after 15 minutes of inactivity. Use the "Save for Later" function to avoid losing your progress. Your unfinished application will appear in your Workday inbox. Additional Information Pay Equity:
In accordance with Oregon's Pay Equity Law (2017), a pay equity analysis will determine the step placement for the successful candidate based on documented experience, education, training, and certifications documented in the application materials. PERS Eligibility:
This position qualifies PERS. New PERS members receive a 6.95% salary increase after a six‑month waiting period and contribute 6% to PERS. Current PERS members receive a salary that includes the 6.95% employee contribution. Background Check:
Employment is contingent upon successfully passing a criminal background check. Adverse results may lead to disqualification. Work Authorization - BOLI does not offer visa sponsorship. Applicants are required to complete US Department of Homeland Security's Form I-9 within three days of hire confirming authorization to work in the U.S. BOLI
uses E‑Verify to confirm the hires are authorized to work in the United States. For more information, please visit www.e-verify.gov. Learn more. The successful candidate will advance BOLI's guiding principles of integrity, respect, empowerment, and trust. Support and fulfill our mission to make Oregon the best place to live. Use of outside resources:
The use of external tools, including Artificial Intelligence software, during any part of the application, assessment, or interview process is prohibited. Unauthorized use will result in disqualification. This recruitment is established qualified applicants and will be used to fill additional vacancies as they arise. Effective January 1, 2026, applicants may not include age‑related information (such as graduation dates) in application materials. State employees may need to remove graduation dates from their Workday profile for the application to process correctly. (SB 907 (2025) Compliance) Employment Preference:
Veterans' preference: Veterans' preference information | How to submit your Veteran documents for preference Please attach your Veterans' preference documentation in "other attachment" tab and not in the Resume/CV field of your application. Accessibility and Accommodation:
If you have a disability or need the application in an alternate format, please contact: Oregon Bureau of Labor and Industries, Human Resources Phone:
(503) 400‑7332 | Fax:
(503) 400‑7332 Address:
1800 SW 1st Ave, Suite 500, Portland, OR 97201 Recruiter:
Lisa Santiago HR Analyst 2 (include job requisition number (REQ#) Email:
lisa.n.santiago@boli.oregon.gov Helpful Links :
Understanding the State Application Process | Help & Support web page | Learn more about Oregon Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you're looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon "flies with her own wings."
