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Scheduler for In Home Care Company - Sila Senior Care
Job
Sila Senior Care
Remote
$37,440 Salary, Part-Time
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Job Description
Scheduler for In Home Care Company - Sila Senior Care Sila Senior Care Wilmington, NC Job Details Part-time $18 an hour 1 day ago Benefits Work from home Qualifications Customer communication Staff scheduling Client inquiry handling Attention to detail Organizational skills Full Job Description Job Summary Work from home with some hours required in the office. Join our dynamic team as a Scheduler for Sila Senior Care dedicated to providing compassionate, personalized support to clients in their own homes. In this vital role, you will coordinate care schedules, ensuring seamless communication between clients and caregivers. Your proactive approach will help deliver consistent, reliable care that enhances quality of life for those we serve. This position offers an exciting opportunity to make a meaningful difference every day by organizing and optimizing caregiver assignments with precision and care. Duties Develop and maintain daily, weekly, and monthly caregiver schedules to meet client needs effectively Communicate clearly with caregivers regarding shift changes, cancellations, and special instructions Collaborate with care coordinators and management to adjust schedules based on client requirements and caregiver availability Monitor staffing levels to ensure adequate coverage across all service areas Address scheduling conflicts promptly by problem-solving and coordinating alternative arrangements Maintain accurate records of schedules, shift notes, and client preferences in the scheduling system Provide exceptional customer service by responding swiftly to inquiries from clients, families, and staff regarding scheduling matters Skills Strong organizational skills with the ability to manage multiple schedules efficiently Excellent communication skills to liaise effectively with caregivers, clients, and team members Proactive problem-solving abilities to handle last-minute changes or emergencies calmly and confidently Attention to detail to ensure accuracy in scheduling data and documentation Ability to work independently while collaborating as part of a team Familiarity with scheduling software systems (Axis Care) preferred but not required Positive attitude with a passion for delivering outstanding in-home care services Join us in creating a supportive environment where every day is an opportunity to improve lives through thoughtful coordination and dedicated service. We're committed to fostering a vibrant workplace that values your skills and enthusiasm!