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Scheduling Coordinator
Job
Brytr
Remote
$41,600 Salary, Full-Time
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Job Description
Scheduling Coordinator Brytr Omaha, NE Job Details Full-time From $20 an hour 1 day ago Qualifications Customer relationship building Texting/chatbox tools Phone communication Service scheduling Client rapport building Mid-level Lead Conversion Meeting scheduling Lead Nurturing Customer engagement Initial Contact (sales skills) Lead Tracking Sales pipeline management Customer interaction during outreach Communication skills Sales follow-up Client interaction via phone calls Full Job Description Do you envision a Brytr world? Because we do. At Brytr, we believe homes and the people in them deserve to shine.
Independently track numbers and hold yourself accountable. Thrives in a structured, metrics-driven environment. Strong communicator with crews and customers.
Our mission is simple:
bring light to people and places. Every day, our team installs advanced permanent smart lighting systems that transform homes, celebrate holidays, and create unforgettable moments for homeowners. We're building something special, a company defined by elite performance, strong values, and a commitment to five-star experiences. And we're just getting started. Brytr is a locally owned and operated lighting leader, already recognized among the top dealers in the country, but our vision doesn't stop there. Over the next three years, we aim to grow into a $10M company with six locations, creating opportunities for people who want to build something meaningful, not just work somewhere. Our growth has led to a new role for a Scheduling Coordinator to be the first voice our prospective customers hear.Your job is simple:
contact new leads fast, build rapport, and book qualified appointments for our sales team. You are not closing deals, you're opening doors. This is a phone-heavy role for someone who is disciplined, competitive, and energized by conversations.WHAT YOU'LL DO
Lead Response:
Serve as the first point of contact for prospective customers by responding quickly to inbound inquiries through phone, text, and other communication channels. Engage homeowners in conversation, qualify opportunities, and schedule in-home consultation appointments for the sales team while creating a positive first impression.Appointment Management:
Oversee scheduling pipeline from initial contact through the consultation. Confirm upcoming appointments, re-engage unresponsive leads, and maintain consistent communication to maximize conversion opportunities.Performance Execution:
Perform outbound calls, text messages, and follow-up activities each day while maintaining professionalism, energy, and attention to detail. Consistently achieve response time, activity, and appointment-setting goals while contributing to the growth of the sales pipeline.Team Collaboration & Customer Experience:
Work closely with the sales team to ensure appointments are properly scheduled, communicated, and prepared for success. Ensure lead statuses, notes, and tasks are updated in real time to support visibility, accountability, and a seamless customer experience. Represent Brytr's values in every interaction by delivering responsive service, building trust with homeowners, and creating an exceptional customer experience from the first touchpoint.What You Need Knowledge:
Consistent work history with a proven track record of consistently achieving goals. Prior experience as Customer Engagement Specialist, Customer Service Representative, Appointment Setter, Scheduling Coordinator, or similar role.Skills:
High-energy and genuinely enjoy talking to people.Independently track numbers and hold yourself accountable. Thrives in a structured, metrics-driven environment. Strong communicator with crews and customers.