Donor Relations, Data & Operations Specialist

POSITION SUMMARY

The Donor Relations, Data & Operations Specialist supports the Peace Center?s fundraising efforts through donor stewardship, CRM management (Tessitura), and development operations. This role plays a critical part in ensuring data integrity, supporting fundraising strategy, and delivering high-quality service to key donor groups, including Backstage Players, Chairman?s Circle, and corporate partners. As a key member of a team generating more than $4 million annually, the Specialist collaborates across departments to execute campaigns, manage donor data, and produce accurate reporting that informs decision-making. This position drives operational efficiency, enhances donor engagement, and helps deliver a seamless and personalized donor experience.

ESSENTIAL DUTIES

Fundraising & Campaign Operations Track and report fundraising performance, pipelines, and campaign progress Support annual, capital, endowment, and planned giving initiatives Assist with prospect research and portfolio development Analyze results and recommend improvements Database Management & Data Strategy (Tessitura) Serve as primary CRM administrator for Development Maintain data integrity, reporting, and segmentation Build queries, dashboards, and analytics to support fundraising Donor Relations & Stewardship Provide high-level service to major donors and corporate donors Support donor communications, renewals, and stewardship outreach Manage donor benefits, ticketing, and recognition Maintain strong relationships with individual and corporate donors Gift Processing & Financial Reconciliation Process gifts, pledges, and acknowledgments Reconcile data with Finance and ensure compliance standards Support reporting, budgeting, and audit processes Events & Engagement Support planning and execution of donor events Coordinate logistics, invitations, and on-site support Operations & Cross-Functional Collaboration Partner across departments on campaigns, events, and donor benefits Improve processes and maintain organized records Provide administrative and operational support as needed General Responsibilities Deliver exceptional customer service to internal and external stakeholders Maintain professionalism, discretion, and confidentiality at all times Support organizational initiatives and contribute to a collaborative team culture Follow all operational policies and uphold the Peace Center?s core values Perform other duties as assigned.