Scheduler / Front Office

Job Summary We are looking for a highly organized and detail-oriented Medical Scheduler to join our team in Cookeville, TN. In this role, you will be responsible for coordinating patient appointments and supporting daily front office operations to ensure an efficient and positive patient experience. This position is ideal for someone who thrives in a fast-paced healthcare environment and has strong communication and multitasking skills. Key Responsibilities Schedule and manage patient appointments using an electronic scheduling system Coordinate with providers to optimize scheduling and patient flow Verify insurance information and maintain accurate patient records Answer incoming calls and assist patients, providers, and staff with inquiries Ensure compliance with HIPAA regulations and maintain patient confidentiality Support additional administrative and front desk tasks as needed Qualifications & Skills Experience with electronic medical record (EMR) systems (e.g., eClinicalWorks, Dentrix) preferred Knowledge of medical terminology and healthcare processes Strong verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment High attention to detail and accuracy in data entry Previous experience in a medical or dental office setting preferred Familiarity with phone systems and front desk operations Benefits 401(k) with 2% employer match Health, dental, and vision insurance Paid time off

Benefits:

401(k) 401(k) matching Health insurance

Work Location:

In person