IT Coordinator (Infrastructure & Operations Support)

IT Coordinator (Infrastructure & Operations Support) Action Logistics - 3.0 Arlington, TX Job Details Full-time $30 - $35 an hour 23 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft Outlook IT asset management Process improvement Administrative experience Microsoft Dynamics GP Attention to detail Computer hardware IT support Microsoft Teams SharePoint Process management Full Job Description About the Role We are seeking a highly organized and detail-oriented IT Coordinator to support our growing IT and Infrastructure team. This position plays a critical role in managing IT equipment, inventory tracking, employee onboarding/offboarding processes, and operational coordination. The ideal candidate thrives in a structured environment, enjoys managing processes, and takes pride in maintaining accurate records and accountability. This role is designed to support the day-to-day operational needs of IT, allowing senior IT leadership to focus on infrastructure strategy, security, and systems development. Key ResponsibilitiesEquipment Lifecycle Management Prepare and deploy laptops and IT equipment for new and existing employees Maintain accurate device assignment and ownership records Manage equipment returns and redeployment for terminated employees Follow standardized laptop build and setup procedures Coordinate hardware repairs and replacements IT Inventory & Asset Tracking Maintain inventory records for laptops, hotspots, aircards, and IT peripherals Reconcile equipment records against vendor invoices Conduct regular audits to ensure inventory accuracy Identify and report missing equipment or inventory discrepancies User Onboarding & Offboarding Support Prepare equipment and system access for new hires Coordinate shipment and delivery of equipment to remote and onsite employees Track and recover equipment during employee separations Ensure returned devices are reset, documented, and prepared for reuse Documentation & Process Management Maintain IT operational procedures and documentation Document workflows and standard operating procedures Assist with process improvement initiatives Reporting & Administrative Support Provide weekly reports on equipment deployments and returns Maintain inventory dashboards and tracking reports Monitor and communicate risks related to aging or missing equipment Great Plains Accounting Support Assist with Accounts Payable, Payroll, and HR-related administrative functions as needed Support operational activities involving Great Plains accounting software Qualifications Minimum 2 years of experience in IT support, IT coordination, asset management, or related administrative roles Strong organizational and inventory management skills Experience managing equipment tracking systems and maintaining accurate records Working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Great Plains accounting software preferred Excellent attention to detail and follow-through Strong communication and coordination skills Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications Experience supporting distributed or multi-location workforces Experience with IT asset lifecycle management Previous experience working with accounting, payroll, or HR systems What This Role Is Not To ensure role clarity, this position is focused on operational execution and coordination and is not responsible for: Help Desk ticket resolution (managed by a third-party IT provider) Infrastructure architecture or systems design Cybersecurity strategy, policy development, or security administration

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person