Scheduling Coordinator

Scheduling Coordinator Longview, TX Job Details Full-time 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Paid orientation Opportunities for advancement Life insurance Qualifications Bilingual Computer operation Microsoft Excel Medical software Phone communication Caseload management Writing skills Medical scheduling Administrative experience Medical administrative support Analysis skills Task prioritization Conflict management Organizational skills Front desk Patient interaction Health information management Productivity software 10 key typing Care coordination Delegation Communication skills Technical Proficiency Negotiation Entry level Time management Client interaction via phone calls Full Job Description Job Summary We are seeking a dynamic and highly organized Scheduling Coordinator to join our non-medical healthcare team. In this vital role, you will be responsible for managing appointment schedules, coordinating client/ caregiver schedules, and ensuring seamless communication between patients, providers, and administrative staff. Your proactive approach will help optimize homecare operations, improve client experiences, and support the delivery of exceptional healthcare services. The ideal candidate is detail-oriented, tech-savvy, and passionate about providing outstanding medical administrative support in a fast-paced environment. Duties Staffing and scheduling assigned caseload. Communication with clients and families regarding set schedules and unscheduled events (no-shows) Monitoring visits for no-shows Communication with care managers regarding schedules and client updates. Utilize office management software such as Microsoft Office, Swyftops, and similar platforms for scheduling and administrative tasks Bilingual abilities are a plus to effectively serve diverse patient populations Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with health information management software Exceptional customer service skills with professional phone etiquette in a busy front desk environment

Required Skills/Abilities:

Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organization's structure.

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid orientation Paid time off Paid training Vision insurance

Work Location:

In person