Scheduling Service Coordinator

Scheduling Service Coordinator A+ Elevators & Lifts - 4.0 Salt Lake City, UT Job Details Full-time $22 - $24 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Administrative experience Dispatching Attention to detail QuickBooks Organizational skills Customer support Appointment scheduling

Full Job Description Company Overview:

We are a dynamic, customer-focused company specializing in high-quality service and maintenance solutions. Our commitment to reliability, efficiency, and exceptional customer care drives our success, and we are looking for a detail-oriented Service Coordinator to join our team.

Position Summary:

As a Service Coordinator, you will support the daily operations of our service department by coordinating schedules, communicating with customers, tracking services requests, and assisting with workflow organization. This role plays a key part in ensuring efficient service operations, timely follow-up, and a positive customer experience while helping maintain organized and productive service processes. Key Responsibilities Coordinate and schedule elevator service and repair appointments, ensuring efficient technician routing and timely customer communication. Manage customer accounts, verify service eligibility, process payments, and maintain accurate service records. Schedule and oversee recurring maintenance agreements to ensure services are completed on time. Prepare, send, and follow up on repair estimates and invoices while tracking project progress through completion. Order parts, update service documentation, and communicate repair recommendations and deposits with customers. Conduct customer follow-ups, manage past-due accounts, and support customer satisfaction initiatives including online reviews. Maintain daily, weekly, monthly, and annual administrative tasks including scheduling, invoicing, agreement renewals, and pricing updates.

Qualifications:

Proven experience in service coordination and scheduling. Proficiency with Service Software tools like Trello and QuickBooks. Strong organizational skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities and maintain a customer-focused approach. Why Join Us? Competitive salary. How to

Apply:

If you are passionate about delivering exceptional service and have the skills to excel in this role, we encourage you to apply today. Submit your resume and a cover letter highlighting your experience and qualifications. Join our team and make an impact as a Service Coordinator!

Schedule:

8-hour shift Monday to

Friday Experience:

Administrative:

2 years (Required)

Service/Dispatch:

2 years (Required)

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Application Question(s): Do you have at least two years of experience scheduling and dispatch? Ability to

Commute:

Salt Lake City, UT 84104 (Preferred)

Work Location:

In person