Job Description
Operations & Crew Coordinator•Moving & Logistics Operations Jakes Moving & Storage |
La Crosse, WI Now Hiring:
Operations & Crew Coordinator Jakes Moving & Storage is hiring a dependable, organized, and leadership-driven Operations & Crew Coordinator to support our growing moving and storage company serving Wisconsin, Minnesota, and Iowa. This is a great opportunity for someone interested in operations management, logistics coordination, dispatching, moving company operations, crew supervision, customer service, and leadership development within the moving and transportation industry. We are looking for a reliable professional who can help oversee daily moving operations, support moving crews, maintain accountability, coordinate schedules, communicate with customers, and improve operational consistency across the company. This is not a moving labor position or field-only crew lead role. The position focuses primarily on operations coordination, crew accountability, scheduling support, customer communication, dispatch assistance, and administrative oversight . Job Title Operations & Crew Coordinator Industry:
Moving & Storage / Logistics / Transportation Operations Job Type:
Full-Time Location:
La Crosse, Wisconsin area About Jakes Moving & Storage Jakes Moving & Storage is a locally owned and fully insured professional moving company serving the Coulee Region and surrounding areas throughout Wisconsin, Minnesota, and Iowa. We specialize in:
Residential moving services Commercial and office moving Senior moving and 55+ transitions Packing and unpacking services Furniture moving and logistics Storage coordination Our company is built on: Professionalism Reliability Accountability Compassionate customer service Team-oriented operations As we continue growing, we are strengthening our operational systems and leadership structure to create a more organized, efficient, and accountable work environment. Position Overview The Operations & Crew Coordinator works directly with ownership and management to help oversee daily moving operations, moving crew performance, scheduling coordination, paperwork completion, dispatch communication, and customer service support. This role is ideal for candidates with experience or interest in: Operations coordination Dispatching Logistics support Team leadership Crew management Transportation operations Customer service management Administrative operations Moving company coordination The ideal candidate is dependable, calm under pressure, highly organized, professional, and capable of helping maintain accountability within a fast-paced moving company environment. Key ResponsibilitiesOperations & Dispatch Coordination Coordinate daily moving crew schedules and job assignments Assist with dispatching and operational scheduling adjustments Support daily moving logistics and operational workflow Help maintain efficiency across multiple moving jobs and crews Customer Communication & Service Serve as the primary customer-facing contact on move days Communicate arrival times, scheduling updates, and job progress Handle customer concerns professionally and respectfully Allow moving crews to remain focused on the physical move process Crew Oversight & Accountability Monitor crew attendance, professionalism, and job performance Ensure company procedures and operational standards are followed Address operational concerns and report issues to management Promote accountability through professional communication and documentation Help maintain a respectful and solution-focused work environment Administrative & Documentation Duties Collect and document customer payments for completed moves Ensure required operational paperwork is completed accurately Maintain records including: Truck Checkoff Sheets Incident Reports Attendance Tracking Job Completion Forms Customer Notes Crew Performance Notes Leadership & Operational Support Work directly with ownership to improve systems and procedures Support training expectations and operational consistency Maintain confidentiality regarding company operations, payroll, pricing, and customer information Help improve accountability, communication, and professionalism across all crews Qualifications Preferred Experience We welcome candidates with experience in: Operations coordination Dispatching Logistics Transportation operations Team leadership Crew supervision Administrative support Customer service Moving industry operations Requirements Strong communication and organizational skills Professional and dependable attitude Ability to manage accountability respectfully Problem-solving mindset Ability to multitask in a fast-paced environment Basic computer and office administration skills Ability to work closely with management and follow company systems Trustworthy with confidential company and customer information Experience Level Entry-level leadership experience accepted 1-2 years of supervisory or operations experience preferred but not required Training available for the right candidate Ideal Candidate Traits We are looking for someone who is: Reliable and consistent Organized and detail-oriented Calm under pressure Professional in communication Solution-focused Accountable and responsible Team-oriented Leadership-minded Process-driven Willing to grow with the company The right person will help create a culture of professionalism, accountability, teamwork, and operational consistency. Leadership Expectations At Jakes Moving & Storage, we value leaders who: Communicate professionally Take ownership of problems Focus on solutions instead of blame Support both management and crew members Help improve systems and operations We are looking for someone who can approach challenges with the mindset of: "Here's what happened, here's how we fix it, and here's how we prevent it moving forward."Compensation $18•24 per hour Compensation is based on: Experience Leadership ability Reliability Communication skills Operational performance Suggested Pay Structure Entry-Level / Trainable Candidates:
$18•20/hour Experienced Operations Coordinators or Team Leads:
$21•24/hour Performance-based raises and advancement opportunities may be available after the probationary review period. Schedule Full-time preferred Office-based operational role Daily involvement with moving operations Availability during moving operation hours required Some early mornings and seasonal schedule flexibility may be necessary Career Growth Opportunity This role is ideal for candidates seeking long-term growth into: Operations Management Logistics Management Dispatch Supervision Transportation Coordination Team Leadership Moving Company Management If you are dependable, organized, leadership-driven, and interested in helping improve operations within a growing moving and logistics company, we encourage you to apply. Apply Today Join Jakes Moving & Storage and become part of a professional team focused on reliability, accountability, customer service, and operational excellence. Pay:
$18.00•$24.00 per hour People with a criminal record are encouraged to apply Work Location:
In person
