Shipping and Receiving Specialist

Position Overview:

Bay City Boiler is seeking a dedicated and organized Shipping and Receiving Specialist to join our team. This person will primarily work in Hayward Ca. There could be time spent in our Stockton Ca location as well. The ideal candidate will be responsible for maintaining warehouse cleanliness, efficiently shipping out and receiving products, providing excellent customer service over the phone, managing inventory, and performing various administrative duties as assigned. This role is crucial in ensuring the smooth operation of our distribution process and maintaining a high level of customer satisfaction.

Duties and Responsibilities:

Warehouse Cleanliness:

Keep the warehouse clean, organized, and free of clutter to ensure a safe and efficient working environment. Regularly inspect the warehouse for any potential hazards or safety concerns and address them promptly.

Shipping Out Product:

Prepare and package products for shipment according to established guidelines and standards. Generate shipping labels, documentation, and invoices accurately and in a timely manner. Collaborate with carriers to schedule pickups and ensure timely delivery of shipments. Verify the accuracy of shipments and address any discrepancies before dispatch.

Receiving Product:

Receive incoming shipments, inspecting them for damages and verifying their accuracy against purchase orders. Properly record received items in the inventory system and organize them in designated storage areas. Coordinate with purchasing and other relevant departments to resolve any discrepancies or issues related to incoming shipments.

Answering Phones:

Provide courteous and helpful assistance to customers and vendors who call regarding shipping, receiving, and other inquiries. Direct calls to appropriate departments or personnel and relay messages accurately.

Inventory Management:

Maintain accurate inventory records using electronic systems or manual tracking methods as needed. Conduct regular inventory counts to ensure stock levels align with records and identify any discrepancies. Assist in generating inventory reports for management and provide input on stock replenishment needs.

Administrative Duties:

Perform various administrative tasks such as data entry, filing, and report generation. Assist in the preparation of shipping and receiving documents, invoices, and other paperwork. Collaborate with colleagues to optimize operational processes and suggest improvements.

Qualifications:

High school diploma or equivalent; relevant coursework or certifications in logistics or supply chain management is a plus. Previous experience in shipping, receiving, warehousing, or a related field is preferred. Strong attention to detail and organizational skills to accurately manage inventory and documentation. Effective communication skills, both verbal and written, to interact with customers, vendors, and team members. Proficiency in using computer systems, including inventory software, Microsoft Office suite, and shipping platforms. Ability to multitask, prioritize work, and adapt to changing priorities in a fast-paced environment. Bay City Boiler is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

Job Type:

Full-time Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

Shipping & receiving: 2 years (Required)

Language:

English (Required)

Work Location:

In person