Fulfillment Associate

Sort, prioritize, and route incoming packages.
Handles packages in preparation for processing which includes opening boxes, and initial inspection of product.
Verify customers return products according to type and associated procedures.
Document inspection results, including any receiving issue, and communicate findings to the team.
Collaborate with the fellow team members and management to troubleshoot and resolve issues.
Adhere to company and safety standards during all inspections and handling procedures.
Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing. Other duties as assigned High School diploma or GED required
Must be 18 years of age or older
Must be available to work occasional nights, holidays and weekends
Strong verbal and written communication skills
Must have strong computer skills, including but not limited to MS Word and Outlook.
Good listening skills
Ability to form partnership with department and gain intimate knowledge of department operations
Detail-oriented, and self-motivated with desire to continuously improve operations
Exhibit strong business curiosity and must be willing to explore details to challenge status quo
Ability to work both independently and with a team in a collaborative work environment
Ability to treat all information confidentially
Adaptable and proactively able to move with the change while maintaining a positive attitude
Strong attention to detail and ability to identify defects or irregularities.
Ability to lift up to 50 lbs. and work on your feet for extended periods