Fulfillment Support Associate

JOB TITLE

Product Fulfillment Associate HOURS:

Part-time

LOCATION

Bozeman, Montana, USA

POSITION OVERVIEW

The Fulfillment Support Associate plays a key role in ensuring customers receive their orders accurately and on time. This position is responsible for handling all aspects of order fulfillment, returns processing, inventory management, and daily warehouse operations. The ideal candidate is detail-oriented, dependable, and able to work efficiently in a fast-paced environment.

PRIMARY RESPONSIBILITIES

Order Fulfillment Monitor incoming orders to ensure prompt shipping. Pick, pack, and ship orders with accuracy and care. Generate shipping labels and manage order flow using shipping software. Ensure all packages meet company standards for presentation and protection during transit. Returns Processing Receive, inspect, and process returned items according to set procedures and standards. Evaluate product condition to determine eligibility for restock. Accurately document returns and communicate discrepancies to the warehouse manager. Repackage and return items to inventory when applicable. Work with CX to resolve any return or warranty issues. Quality Control Inspect products during picking, packing, and returns processing. Report any quality issues and collaborate with management to set corrective action. Warehouse Operations Receive, unload, and organize incoming shipments. Restock shelves, bins, and packaging materials as needed. Assist with routine inventory counts. Maintain a clean, organized, and safe work environment within the warehouse. Physical Requirements Ability to stand, walk, and move throughout the warehouse for extended periods. Ability to lift, carry, and move packages and products up to approximately 50 lbs. Ability to bend, reach, and perform repetitive tasks associated with order fulfillment and warehouse operations.

EMPLOYEE CONDUCT

At Evergoods, we expect every employee to contribute to a positive work environment through cooperative and professional interactions with colleagues, customers, and vendors. A collaborative and respectful attitude is essential.

EQUAL EMPLOYMENT OPPORTUNITY

Evergoods is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Job Type:

Part-time Pay:

$26.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Do you have the ability to lift and move up to 40lb product boxes?

Language:

English (Required) Shift availability: Day Shift (Required)

Work Location:

In person