Inside Sales & Warehouse Operations Associate

Inside Sales & Warehouse Operations Associate 3.5 3.5 out of 5 stars 120 Corporate Drive, Spartanburg, SC 29303 Hybrid work Full-time

AIRLINE HYDRAULICS CORPORATION 30

reviews Full-time We are seeking a hands-on Inside Sales & Warehouse Operations Associate to support both customer-facing sales activity and day-to-day warehouse operations. This is a hybrid role ideal for someone who enjoys working both at a desk and on the floor—helping customers, managing orders, and supporting inventory and shipping processes. This position plays a key role in ensuring orders move efficiently from quote to shipment while maintaining accuracy across systems, inventory, and documentation.

Key Responsibilities:

Inside Sales & Customer Support Respond to customer inquiries regarding product availability, pricing, lead times, and order status via phone and email Prepare and manage quotes and sales orders using online platforms and internal ERP systems Assist customers in selecting appropriate products based on their needs and applications Coordinate with vendors to source materials and expedite orders when required Partner with outside sales representatives to support account activity and maintain strong customer relationships Warehouse & Operations Support Assist with day-to-day warehouse activities including receiving, picking, packing, and shipping as needed Support inventory accuracy through cycle counts, adjustments, and product verification Help resolve issues related to shipping, receiving, and order discrepancies Monitor shared warehouse communications and respond to urgent operational needs Process RMAs (returns) and assist with general order issue resolution Quality & Process Support Assist with order-related documentation including certifications (COC/COO), labeling, and inspection requirements Support non-conformance (NC) handling and basic quality processes Help troubleshoot inventory, invoicing, and logistics issues across departments Provide basic support for internal systems and warehouse tools (ERP, scanners, shipping stations, etc.) Qualifications Previous experience in inside sales, customer service, warehouse, or operations support preferred Strong attention to detail and ability to manage multiple priorities Comfortable working in both an office and warehouse environment Strong communication and problem-solving skills Basic technical aptitude and willingness to learn product lines

Benefits:

Medical/Dental/Vision/Disability effective first of the month after the hire date PTO accrual begins upon hire Referral bonuses 100% employee-owned plus 401k with company match