Shipping Clerk

Shipping Clerk Position Summary The Shipping Clerk is responsible for coordinating and processing outbound shipments to customers using parcel carriers, freight carriers, and customer-designated transportation providers. This role ensures shipments are accurately prepared, documented, and scheduled while maintaining strong communication with customers, carriers, and internal departments. The ideal candidate is highly organized, detail-oriented, and experienced in shipping logistics and transportation coordination. Essential Duties & Responsibilities Shipping & Logistics Coordination Process daily shipments utilizing FedEx, UPS, and common carriers. Prepare shipping documentation, bills of lading, labels, packing lists, and other required paperwork. Coordinate and schedule outbound freight shipments to meet customer delivery requirements. Verify shipment accuracy, quantities, and packaging prior to release. Track shipments and provide delivery status updates when needed. Customer Portal Management Manage customer-specific shipping and routing requirements. Schedule and preload shipments through customer transportation and logistics portals. Ensure all shipment information is entered accurately and submitted within required timelines. Coordinate with customer transportation departments to resolve shipping issues and scheduling concerns. Freight & Carrier Coordination Arrange shipments with truck lines and freight carriers. Communicate with carriers regarding pickup schedules, freight availability, and delivery requirements. Monitor carrier performance and assist with freight claim documentation when necessary. Ensure compliance with customer routing guides and shipping instructions. Inventory & Documentation Maintain accurate shipping records and documentation. Verify inventory availability and coordinate with warehouse personnel to ensure timely shipment preparation. Assist with cycle counts and inventory reconciliation as needed. Maintain organized records of shipments, freight charges, and transportation documentation. Customer Service & Administrative Support Serve as a point of contact for shipping-related customer inquiries. Communicate shipment schedules and updates to customers and internal departments. Assist sales, customer service, and warehouse teams with shipping and logistics information. Support continuous improvement efforts related to shipping processes and customer satisfaction. Qualifications High School Diploma or GED required. Previous experience in shipping, logistics, transportation coordination, or warehouse operations preferred. Experience with FedEx, UPS, LTL, and common carrier shipping processes. Experience using customer portals and transportation management systems preferred. Proficiency with Microsoft Office and shipping software systems. Knowledge, Skills & Abilities Strong understanding of shipping documentation and freight procedures. Excellent organizational and time-management skills. High attention to detail and accuracy. Strong communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Problem-solving skills with the ability to resolve shipping and delivery issues effectively. Physical Requirements Ability to sit, stand, and walk throughout the workday. Occasional lifting of packages and shipping materials up to 25 pounds. Ability to work in both office and warehouse environments as needed. Work Environment Combination office and warehouse setting. Frequent interaction with carriers, customers, warehouse personnel, and internal departments. Fast-paced environment requiring strong multitasking and attention to deadlines -- Compensation / Pay Rate (Up to): $25.00 - $25.00 Per Hour