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Customer Service/Shipping Clerk
Job
TEXAS PIPE AND SUPPLY COMPANY
Houston, TX (In Person)
$36,400 Salary, Full-Time
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Job Description
Summary Leads day-to-day operational activities pertaining to truck checking in and trucks checking out. Coordinates with truck drivers, requesting the proper pick-up/drop off information. Effectively coordinates with sales and yard supervisors regarding trucks in yard. All while maintaining a safe a clean work environment. Responsibilities In addition to the Responsibilities of "Customer service/Shipping & receiving window": Effectively communicates with department supervisors and upper management. Utilizes email to communicate with Sales and operations departments Manages the truck check in screen. Manages and monitors changes to orders currently checked in. Notifies the loading supervisor of any changes/request made by sales. Coordinates with Sales with requests (priority levels, removing orders from check in & expediting a truck) Processes and handles packing lists and delivery tickets. Makes sure all outbound drivers sign out properly and take pictures of the truck. Maintains a clean and safe work environment Duties are not limited to those described above and may be expanded as needed Qualifications Speak and read English. Bilingual Spanish preferred Ability to read and understand industry specifications, charts, and tables High school diploma or GED Basic computer skills. Experience with MS Word, Excel, and Outlook preferred. Must have average reading, writing, and mathematical skills. Takes initiative and able to work independently Able to handle multiple tasks and priorities Customer Service Skills Excellent Communication skills