Fulfillment Associate (full-time)

Fulfillment Associate (full-time) Witmer Public Safety Group Inc - 2.7 Richmond, VA Job Details Full-time 1 day ago Qualifications High school diploma or GED Full Job Description Position Summary The Fulfillment Associate role is a flexible role within the operations that includes warehouse operations, manufacturing operations, sales support, and gun processing. The individual will work as operator, picker, packer, shipper, trainer, showroom associate, sales support stager, and inventory support associate. Flexibility & versatility are expected in this role. Essential Duties and Responsibilities Scanning incoming and outgoing packages from warehouse and staging area to prepare for the sales associate delivery or pick-up preparation. Completes quality control checks for verification of quantities and items. Organize Orders for OSA pick-up, stagged orders, our internal/external deliveries, show room pick-up. Ensures the correct shipping method is selected. Find and move orders switched from staging to ship. Provide support to the showroom to locate orders. Help customers/OSAs load orders into vehicles/trucks. Completes all documentation (inbound/outbound) daily to ensure the demo warehouse area is neat and organized at all times. Fills in for vacations, leaves of absences, or vacant positions in the warehouse. This includes working as picker, packer, receiver, shipper, inventory, and/or returns associate. Provides updates to the department manager/supervisor they are supporting each day and communicates any issues accordingly. Complies with all Witmer Public Safety Group Policies and Procedures. Performs any other duties or projects assigned by the management team. Work Schedule This position is onsite with a work schedule of Monday through Friday of 8am - 5pm with an unpaid one hour lunch. General warehouse fulfillment and material handling skills Strong customer service skills in both face-to-face and phone-based environments Ability to communicate clearly, professionally, and efficiently with customers, coworkers, and leaders Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams Strong organizational and time management skills Ability to prioritize tasks and manage workload with minimal supervision Demonstrated flexibility and ability to shift priorities quickly Ability to remain calm under pressure and maintain a professional, solution-oriented attitude Education and Experience High school diploma or equivalent required Some college coursework preferred Prior experience in warehouse operations, fulfillment, or customer service strongly preferred Experience in a professional work environment required Familiarity with public safety, uniform, or equipment industries is a plus Physical and Work Environment Requirements Ability to stand, walk, bend, and lift throughout the workday Ability to lift and carry packages up to established safety limits Work is performed in warehouse, showroom, and office environments Join Our Mission to Equip Heroes At Witmer Public Safety Group, we don't just sell products; we empower heroes. Our customers - firefighters, law enforcement officers, and medics - are the ones who show up when the stakes are highest. We ensure they have the best gear to do their jobs. If you're passionate about making a difference, love dynamic environments, and are ready to lead with strategic vision, we want you!