Retail Delivery Manager

Retail Delivery Manager Location:

201 E 6th

Avenue, Anchorage, AK, United States Date Posted:

Mar 27, 2026

Requisition Number:

101423 Overview The Delivery Manager oversees all processes related to the daily delivery of customer packages within the market, ensuring efficient and timely delivery of all customer products. This role is responsible for directly leading the Delivery Team, including Delivery Associates and Drivers, and managing the execution of delivery operations to maintain high levels of customer service at the lowest possible cost consistent with service standards. The Delivery Manager is accountable for the compliance and training of team members, ongoing monitoring of operational needs, and adherence to company policies and procedures. A strong emphasis is placed on customer service, effective communication, organization, and the ability to direct and support the work of others using available tools and reporting systems.

Primary Responsibilities:

1.Schedule Retail Drivers to delivery routes daily, oversee daily outgoing shipments via third party carriers and incoming customer orders via Supply Chain and Dashboard metrics. 2. Manage proper picking, packaging, invoicing and quality assurance of delivery orders in the area to include hazmat compliance. 3. Recruit, hire and train all delivery personnel for market. Perform driver safety checks as needed, for follow up and or retraining. Input and deliver performance reviews of delivery personnel and drivers for the market 4. Assist with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance. 5. Responsible for maintenance and organization of ZPOG storage and delivery operations area within the store. 6. Responsible for completion, filing and retention of all required paperwork related to compliance and process execution. 7. Allocates resources to ensure timely deliveries as defined by customer requirements and expectations. Keeps all vehicles maintained per policy and regulations. 8. Assist with delivery operations as a route back-up driver, when necessary 9. Communicate with BSD reps, Supply Chain, Third Party Carriers, Retail Management and Corporate Customer Service as needed. 10. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications High school diploma or equivalent education preferred ; coursework in Business, Management, or a related field preferred Minimum of 3 years' experience in retail, service, or a related field At least 2 years of delivery experience preferred Supervisory or leadership experience preferred Knowledge of systems, tools, and/or processes in a delivery environment preferred Familiarity with computers and transportation systems, including Workforce Management Systems, preferred Valid driver's license and clean driving record Department of Transportation (DOT) qualification Proficiency in English, with the ability to communicate clearly and professionally both verbally and in writing Skills & Abilities Ability to represent the company professionally when making customer deliveries Demonstrated strong job performance and behavior, including teamwork, attendance, customer service, and productivity Basic product knowledge Knowledge of the operation of power and mobile equipment (e.g., pallet jacks, forklifts) Ability to perform basic math (addition, subtraction, multiplication, and division) Geographical knowledge of the delivery service area and ability to read and understand maps Ability to identify opportunities to upsell products and services Ability to maintain a professional appearance at all times Ability to demonstrate a commitment to Office Depot OfficeMax core values Physical Requirements (Other/Preferred) Ability to transport single cartons up to 75 pounds as needed (75 lbs is a common industry standard) Ability to use manual pallet jacks and forklifts to transport pallets of products up to 2,500 pounds Ability to work in all seasons and varied climates Ability to perform repetitive lifting and/or carrying of products and merchandise Ability to perform repetitive climbing in and out of the vehicle Ability to stand for long periods of time and walk continuously, including on stairs

Pay, Benefits & Work Schedule:

The salary range for this role is $54,080/ year to $70,000/ year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! How To Apply Click the button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. At The ODP Corporation, we offer our benefits around the 5 facets of

Total Well-Being:

Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:

Physical:

Medical Insurance/Prescription Drugs Dental Insurance Vision Insurance Flu shots

Emotional:

Mental Health Benefits Support Programs Employee Assistance Program (EAP)

Work-Life:

Location Events & Activities Recognition & Rewards Programs Flexible Work Schedules Paid Holidays (as applicable by business unit) Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Paid Parental Bonding Adoption Reimbursement Fertility Treatment Discounts Financial:

401(k) and Roth Savings Plans Savings Plan Employer Match Commuter Benefits FSA/HSA Pre-Tax Benefits HSA Employer Match Discount Center Employee & Dependent Life and Accidental Death & Dismemberment Short & Long-Term Disability Medicare Concierge Services Enjoy more control over your pay schedule with

Community:

Charitable Giving Volunteering & Mentorship For more details on the Benefits we offer, please see our . At The ODP Corporation, we offer our benefits around the 5 facets of

Total Well-Being:

Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:

Emotional:

Employee Assistance Programs Community:

Volunteering & Mentorship Physical:

Flu Shots Work-Life:

Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

401 (k) and Roth Savings Plans Savings Plan Employer Match Discount Center Medicare Concierge Services Enjoy more control over your pay schedule with Overview The Delivery Manager oversees all processes related to the daily delivery of customer packages within the market, ensuring efficient and timely delivery of all customer products. This role is responsible for directly leading the Delivery Team, including Delivery Associates and Drivers, and managing the execution of delivery operations to maintain high levels of customer service at the lowest possible cost consistent with service standards. The Delivery Manager is accountable for the compliance and training of team members, ongoing monitoring of operational needs, and adherence to company policies and procedures. A strong emphasis is placed on customer service, effective communication, organization, and the ability to direct and support the work of others using available tools and reporting systems.

Primary Responsibilities:

1.Schedule Retail Drivers to delivery routes daily, oversee daily outgoing shipments via third party carriers and incoming customer orders via Supply Chain and Dashboard metrics. 2. Manage proper picking, packaging, invoicing and quality assurance of delivery orders in the area to include hazmat compliance. 3. Recruit, hire and train all delivery personnel for market. Perform driver safety checks as needed, for follow up and or retraining. Input and deliver performance reviews of delivery personnel and drivers for the market 4. Assist with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance. 5. Responsible for maintenance and organization of ZPOG storage and delivery operations area within the store. 6. Responsible for completion, filing and retention of all required paperwork related to compliance and process execution. 7. Allocates resources to ensure timely deliveries as defined by customer requirements and expectations. Keeps all vehicles maintained per policy and regulations. 8. Assist with delivery operations as a route back-up driver, when necessary 9. Communicate with BSD reps, Supply Chain, Third Party Carriers, Retail Management and Corporate Customer Service as needed. 10. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications High school diploma or equivalent education preferred ; coursework in Business, Management, or a related field preferred Minimum of 3 years' experience in retail, service, or a related field At least 2 years of delivery experience preferred Supervisory or leadership experience preferred Knowledge of systems, tools, and/or processes in a delivery environment preferred Familiarity with computers and transportation systems, including Workforce Management Systems, preferred Valid driver's license and clean driving record Department of Transportation (DOT) qualification Proficiency in English, with the ability to communicate clearly and professionally both verbally and in writing Skills & Abilities Ability to represent the company professionally when making customer deliveries Demonstrated strong job performance and behavior, including teamwork, attendance, customer service, and productivity Basic product knowledge Knowledge of the operation of power and mobile equipment (e.g., pallet jacks, forklifts) Ability to perform basic math (addition, subtraction, multiplication, and division) Geographical knowledge of the delivery service area and ability to read and understand maps Ability to identify opportunities to upsell products and services Ability to maintain a professional appearance at all times Ability to demonstrate a commitment to Office Depot OfficeMax core values Physical Requirements (Other/Preferred) Ability to transport single cartons up to 75 pounds as needed (75 lbs is a common industry standard) Ability to use manual pallet jacks and forklifts to transport pallets of products up to 2,500 pounds Ability to work in all seasons and varied climates Ability to perform repetitive lifting and/or carrying of products and merchandise Ability to perform repetitive climbing in and out of the vehicle Ability to stand for long periods of time and walk continuously, including on stairs

Pay, Benefits & Work Schedule:

The salary range for this role is $54,080/ year to $70,000/ year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! How To Apply Click the button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. At The ODP Corporation, we offer our benefits around the 5 facets of

Total Well-Being:

Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:

Physical:

Medical Insurance/Prescription Drugs Dental Insurance Vision Insurance Flu shots

Emotional:

Mental Health Benefits Support Programs Employee Assistance Program (EAP)

Work-Life:

Location Events & Activities Recognition & Rewards Programs Flexible Work Schedules Paid Holidays (as applicable by business unit) Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Paid Parental Bonding Adoption Reimbursement Fertility Treatment Discounts Financial:

401(k) and Roth Savings Plans Savings Plan Employer Match Commuter Benefits FSA/HSA Pre-Tax Benefits HSA Employer Match Discount Center Employee & Dependent Life and Accidental Death & Dismemberment Short & Long-Term Disability Medicare Concierge Services Enjoy more control over your pay schedule with

Community:

Charitable Giving Volunteering & Mentorship For more details on the Benefits we offer, please see our . At The ODP Corporation, we offer our benefits around the 5 facets of

Total Well-Being:

Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:

Emotional:

Employee Assistance Programs Community:

Volunteering & Mentorship Physical:

Flu Shots Work-Life:

Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

401 (k) and Roth Savings Plans Savings Plan Employer Match Discount Center Medicare Concierge Services Enjoy more control over your pay schedule with