(USA) Senior Manager, Supply Chain Management - Fulfillment & Reverse, Operational Standards & Adher

(USA) Senior Manager, Supply Chain Management - Fulfillment & Reverse, Operational Standards & Adher at Walmart in Bentonville, Arkansas, United States Job Description Position Summary… What you'll do… The Senior Manager, Supply Chain Management - Fulfillment & Reverse, Operational Standards & Adherence is responsible for defining the structure, governance, and enforcement of operational standards across the Fulfillment and Reverse network. This role ensures that expectations for execution are clearly defined, consistently structured, and reliably adhered to across the Fulfillment & Reverse network. This leader owns the standards framework (how processes are defined and structured) and the system that ensures those standards are consistently adopted and sustained. They enable subject matter experts with the tools, templates, and governance to do so effectively and efficiently. They drive long-term adherence through scalable mechanisms, performance visibility, and continuous improvement, ensuring standards are consistently executed across the network. What you'll do… + Own development, governance, and improvement oftheoperational standardsprogram(Leadership Routines, SOPs) + Defineminimumrequirements and frameworks for how standards are created, documented, and maintained + Ensure standards are clear, structured, measurable, and consistently applied across all sites + Design scalable audit and adherence systems to assess execution against defined standards + Establish adherence metrics, KPIs, and inspection mechanisms to measure execution quality + Build visibility into adherence performance,identifyinggaps, trends, and systemic risks + Own and enforce the CAPA (Corrective Action) process, driving accountability through structured follow-up, validation, escalation, and end-to-end loop closure + Partner cross-functionallywithstakeholdersto align standards with deployments + Translate audit insights into improvements in standards, processes, and operational expectations + Deliver executive-ready reporting and insights on adherence performance, risks, and operational health + Continuously refine standards frameworks and audit methodologies to improve consistency and scalability What you'll bring… + Proventrack recordleading operational excellence, audit, quality, or process standardization programs at scale + Deep understanding ofSupply Chainoperations, including site-level execution and performance drivers + Experience defining structured process frameworks, SOP models, or standardization systems + Strong experience designing and implementing audit frameworks, adherence metrics, and inspection mechanisms + Analytical capability to translate data into actionable insights, root cause analysis, and performance improvements + Proven ability to drive accountability and operational discipline across large, cross-functional organizations + Ability tooperateindependently and objectively as a neutral authority on adherence and execution quality + Experienceleveragingdashboards, reporting tools, and automation to drive visibility and scalability + Advanced executive communication and storytelling, delivering clear, leadership-ready insights that influence decisions Expected Ways of Working + Operates with objectivity and independence, ensuring unbiased assessment of adherence and execution quality + Maintains a high bar for operational discipline, reinforcing standards and accountability across the network + Operates with a field-first mindset, ensuring standards and tools are practical and executable + Drives consistency and simplicity, reducing variability and ambiguity in execution + Uses data and structured analysis toidentifygaps, risks, and root causes + Drives accountability through follow-through, ensuring audit findings lead to measurable improvement + Maintains rigor in standards governance and audit methodologies to ensure repeatability and scalability + Balances enforcement with partnership to enable sustainable adherence + Proactivelyidentifiessystemic risks and escalates issues beforeimpactingperformance + Champions continuous improvement, strengthening both standards and execution across the network + Leverages AI and automation to improve workflows and execution + Partners cross-functionally to embed standards into systems, tools, and training

Travel Requirement :

Up to 50% travel required Respect the

Individual:

Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members. Respect the

Individual:

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others' contributions and accomplishments. Respect the

Individual:

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Act with

Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). Act with

Integrity:

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. Takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values. Act with

Integrity:

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Serve our

Customers and Members:

Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members. Serve our

Customers and Members:

Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team's strategy. Strive for

Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Strive for

Excellence:

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and To view full details and how to apply, or