Warehouse Operations Manager

Warehouse Operations Manager

LOGISTICS PLUS INC - 3.2

Chino, CA Job Details $70,000 - $80,000 a year 4 hours ago Qualifications Optimizing workflow processes Lifting equipment Customer communication Report writing Customer relationship building Distribution operations staff productivity improvements Standard Operating Procedures (SOPs) implementation Writing skills Warehouse management experience Talent management Presentations for conferences or internal meetings Client inquiry handling In-person customer service Client relationship development Forklift High school diploma or GED Team development DOT (Department of Transportation) regulations Key Performance Indicators Supervising experience Team management Dangerous goods Customer engagement Customer relationship management Desktop applications Productivity software Managing teams as a warehouse supervisor Process improvement planning Safety compliance in distribution operations Safety standard operating procedures

Full Job Description Job Summary:

We are looking for an experienced, highly motivated, hands-on Warehouse Operations Manager for our Phoenix warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the Warehouse.

Supervisory Responsibilities:

Coordinates and oversees the day-to-day workflow of warehouse staff.

Duties/Responsibilities:

Ensures the safe, clean, and efficient operation of the warehouse to meet service standards. Ensures proper labor coverage for daily workload. Develops and ensures compliance with both internal and external SOPs. Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations. Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations. Interacts with customer daily and attends regular customer meetings. Directs the operations of the warehouse personnel to achieve prescribed objectives. Develops and implements daily plan for allocating equipment to jobs. Maintains a professional and courteous relationship with customers and ensures that all personnel do the same. Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

Required Skills/Abilities:

Working knowledge of Microsoft Office applications Working knowledge of warehouse / mechanical equipment Working knowledge of

OSHA, DOT, HAZMAT, FDA

regulations and the willingness to become certified in one or more of these areas as necessary. Ability to work in fast paced environment. Ability to handle changing priorities and use sound judgment in stressful situations. Experience with developing and implementing performance metrics and process improvement. Excellent talent management and team building skills. Experience with writing reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Excellent verbal, non-verbal, and written communication skills Excellent customer service skills, specifically with external clients Bilingual English/Spanish is preferred, not essential. Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Education and Experience:

High school diploma or equivalent required. 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility Forklift experience required, with experience handling oversized pallets preferred. Experience with Warehouse Management Systems (CargoWise preferred)

Physical Requirements:

Must be able to stand/walk for up to 10-12 hours. Lift and move totes up to 50 pounds. Walking in the warehouse and around area with great frequency. Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations. Regular bending, lifting, stretching, and reaching both below the waist and above the head.